iDEAL: full disruption for ABN AMRO and RABO BANK

Incident Report for Mollie

Resolved

After extensive monitoring, we are confident that traffic for this service has returned to standard service levels. We will now close this service incident.

Please note that the full Akamai Edge DNS outage has not been resolved by Akamai yet.

Posted Jul 22, 2021 - 19:10 CEST

Update

We are continuing to monitor for any further issues.

Posted Jul 22, 2021 - 19:05 CEST

Monitoring

The conversion rate on iDEAL seems to be returning to normal circumstances.

We will keep monitoring and will update this status report accordingly

Posted Jul 22, 2021 - 18:54 CEST

Identified

iDEAL is experiencing an outage since 17:37 CEST. Therefore, it's currently not possible to pay with iDEAL via either ABN AMRO and RABO BANK

If you want to monitor this issue, please check: http://beschikbaarheid.ideal.nl/.

We will update this status report when the issue is resolved.

Posted Jul 22, 2021 - 18:12 CEST

This incident affected: Payment methods (iDEAL).