Mollie - External - Cards and Bancontact: minor disruption – Incident details

All systems operational

External - Cards and Bancontact: minor disruption

Resolved
Degraded performance
Started 5 months agoLasted 35 minutes

Affected

International payment methods

Degraded performance from 3:38 PM to 4:14 PM

Cards — Cartes Bancaires

Degraded performance from 3:38 PM to 4:14 PM

Cards — Mastercard

Degraded performance from 3:38 PM to 4:14 PM

Cards — VISA

Degraded performance from 3:38 PM to 4:14 PM

Local payment methods

Degraded performance from 3:38 PM to 4:14 PM

Bancontact

Degraded performance from 3:38 PM to 4:14 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We are observing a recovery of service and will continue to monitor the situation.

  • Identified
    UTC
    Identified

    We have identified a minor disruption external to our platform affecting Card and Bancontact payments from French and Belgian issuers. You may see a decline in successful payments as consumers may be unable to pay using these payment methods. We are in close contact with our partners to resolve the issue and will provide updates as they become available.