Mollie - Notice history

Lightspeed Middleware under maintenance

Notice history

September 2025

Scheduled Maintenance: Lightspeed
Scheduled for Tuesday 16 September 2025 at 06:00 – 09:00 about 3 hours
  • In progress
    Tuesday 16 September 2025 at 06:00
    In progress
    Tuesday 16 September 2025 at 06:00
    Maintenance is now in progress
  • Planned
    Tuesday 16 September 2025 at 06:00
    Planned
    Tuesday 16 September 2025 at 06:00

    A maintenance window has been scheduled for Lightspeed services.

    During this time, automatic payment capture for shipped orders may be temporarily paused.

    No action is needed, any pending payment captures will be processed automatically once maintenance is complete.

External - iDEAL: Rabobank: Scheduled Maintenance
  • Completed
    Monday 15 September 2025 at 00:30
    Completed
    Monday 15 September 2025 at 00:30
    Maintenance has completed successfully
  • In progress
    Sunday 14 September 2025 at 23:00
    In progress
    Sunday 14 September 2025 at 23:00
    Maintenance is now in progress
  • Planned
    Sunday 14 September 2025 at 23:00
    Planned
    Sunday 14 September 2025 at 23:00

    The Rabobank has announced a scheduled maintenance window external to our platform for iDEAL payments.

    You might experience intermittent unavailability and a decrease in conversion for iDEAL Payments.

External - iDEAL: Knab Bank: Scheduled Maintenance
Scheduled for Sunday 14 September 2025 at 22:30 – Monday 15 September 2025 at 04:00 about 6 hours
  • In progress
    Sunday 14 September 2025 at 22:30
    In progress
    Sunday 14 September 2025 at 22:30
    Maintenance is now in progress
  • Planned
    Sunday 14 September 2025 at 22:30
    Planned
    Sunday 14 September 2025 at 22:30

    The Knab Bank has announced a scheduled maintenance window external to our platform for iDEAL payments.

    You might experience intermittent unavailability and a decrease in conversion for iDEAL Payments.

External - Belfius: Minor Disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We have identified a minor disruption affecting Belfius payments.

    You may see a decline in successful payments as consumers may be unable to pay using this payment method.

    We are working to resolve the issue and will provide updates as they become available.

External - iDEAL Disruption at Deutsche Bank
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We have identified a minor disruption external to our platform affecting iDEAL payments.

    You may see a decline in successful payments.

    We will provide updates as they become available.

August 2025

External - Cards: minor disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We are seeing recovery and are monitoring to ensure stability.

  • Identified
    Identified

    We have identified a minor disruption external to our platform affecting card payments using Cartes Bancaires cards. 

    You may see a decline in successful card payments as consumers may be unable to pay using their Cartes Bancaires card.

    We will provide updates as they become available.

External - Cards: minor disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    We continue to monitor the results after implementing the fix.

  • Monitoring
    Monitoring

    A fix has been implemented and we are currently monitoring the results.

  • Identified
    Identified

    We have identified a minor disruption external to our platform affecting card payments using Cartes Bancaires cards. 

    You may see a decline in successful card payments as consumers may be unable to pay using their Cartes Bancaires card.

    We will provide updates as they become available.

External - Bancontact: minor disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We have identified a minor disruption external to our platform affecting Bancontact payments.

    You may see a decline in successful payments as consumers may be unable to pay using this payment method.

    We will provide updates as they become available.

EXTERNAL: Lightspeed - Full Disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We have identified a full disruption affecting our Lightspeed integration EXTERNAL to our platform.

    Payment methods may not appear during checkout, and consumers may not be able to complete payments.

    We are actively working to resolve the issue and will provide updates as they become available.

  • Investigating
    Investigating

    We are currently investigating a full disruption affecting our Lightspeed integration.

    Payment methods may not appear during checkout, and consumers may not be able to complete payments.

    We are actively working to resolve the issue and will provide updates as they become available.

External - iDEAL: Scheduled Maintenance
  • Completed
    Thursday 28 August 2025 at 04:00
    Completed
    Thursday 28 August 2025 at 04:00
    Maintenance has completed successfully
  • In progress
    Thursday 28 August 2025 at 03:30
    In progress
    Thursday 28 August 2025 at 03:30
    Maintenance is now in progress
  • Planned
    Thursday 28 August 2025 at 03:30
    Planned
    Thursday 28 August 2025 at 03:30

    A maintenance window external to our platform has been scheduled for iDEAL payments.

    During this time, you may experience intermittent unavailability and reduced conversion rates.

July 2025

External - Apple Pay: minor disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We are observing a recovery of service and will continue to monitor the situation.

  • Identified
    Identified

    We have identified a minor disruption external to our platform affecting Apple Pay payments.

    You may see a decline in successful payments as consumers may be unable to pay using this payment method.

    We will provide updates as they become available.

External - iDEAL: full disruption at SNS Bank, Regiobank, and ASN Bank
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We are observing a recovery of service and will continue to monitor the situation.

  • Identified
    Identified

    SNS Bank, Regiobank, and ASN Bank are experiencing a minor disruption affecting iDEAL payments, which could cause consumers to experience failures when attempting to complete payments. We will provide updates as they become available.

External - Twint: Scheduled maintenance
  • Completed
    Sunday 27 July 2025 at 10:30
    Completed
    Sunday 27 July 2025 at 10:30
    Maintenance has completed successfully
  • In progress
    Sunday 27 July 2025 at 05:00
    In progress
    Sunday 27 July 2025 at 05:00
    Maintenance is now in progress
  • Planned
    Sunday 27 July 2025 at 05:00
    Planned
    Sunday 27 July 2025 at 05:00

    A scheduled maintenance window external to our platform has been announced for Twint.

    You might experience intermittent unavailability and a decrease in conversion for Twint payments between 07:00 (CEST) and 12:30 (CEST) on 2025-07-27.

External - iDEAL Disruption at Deutsche Bank
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    Deutsche Bank is experiencing a disruption affecting iDEAL payments, which could cause consumers to experience failures when attempting to complete payments. We will provide updates as they become available.
External - BLIK: Scheduled maintenance
  • Completed
    Thursday 24 July 2025 at 22:00
    Completed
    Thursday 24 July 2025 at 22:00
    Maintenance has completed successfully
  • In progress
    Thursday 24 July 2025 at 19:00
    In progress
    Thursday 24 July 2025 at 19:00
    Maintenance is now in progress
  • Planned
    Thursday 24 July 2025 at 19:00
    Planned
    Thursday 24 July 2025 at 19:00

    A scheduled maintenance window external to our platform has been announced for BLIK.

    You might experience intermittent unavailability and a decrease in conversion for BLIK payments between 21:00(CEST) and 00:00 (CEST) on 2025-07-24.

July 2025 to September 2025

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