Mollie - External: Bancontact - Minor Disruption – Incident details

All systems operational

External: Bancontact - Minor Disruption

Resolved
Degraded performance
Started 1 day agoLasted about 2 hours

Affected

Local payment methods

Degraded performance from 10:30 AM to 10:36 AM, Operational from 10:36 AM to 10:46 AM, Degraded performance from 10:46 AM to 12:25 PM, Operational from 12:25 PM to 12:31 PM

Bancontact

Degraded performance from 10:30 AM to 10:36 AM, Operational from 10:36 AM to 10:46 AM, Degraded performance from 10:46 AM to 12:25 PM, Operational from 12:25 PM to 12:31 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We are observing a recovery of services and will continue to monitor the situation.

  • Identified
    Identified

    We have identified a minor disruption external to our platform affecting Bancontact payments. Consumers may be unable to pay using this payment method.

    We will provide updates as they become available.

  • Monitoring
    Monitoring

    We are observing a recovery of services and will continue to monitor the situation.

  • Identified
    Identified

    We have identified a minor disruption external to our platform affecting Bancontact payments.

    You may see a decline in successful payments as consumers may be unable to pay using this payment method.

    We are in close contact with our partners and will provide updates as they become available.