Mollie Status

Mollie

All Systems Operational

About This Site

Welcome to Mollie’s home for real-time information on system performance and uptime. Here you’ll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Uptime over the past 90 days. View historical uptime.

Services Operational

90 days ago

99.96 % uptime

Today

Mollie API Operational

Dashboard Operational

Website (www.mollie.com) Operational

Help center (help.mollie.com) Operational

Plink (payment links) Operational

Phone Operational

90 days ago

99.96 % uptime

Today

Chat Operational

90 days ago

99.96 % uptime

Today

Payment methods Operational

iDEAL Operational

Credit card — American Express Operational

Credit card — Visa / Mastercard Operational

Bancontact Operational

Belfius Pay Button Operational

eps Operational

Gift cards Operational

giropay Operational

ING Home'Pay Operational

KBC/CBC Payment Button Operational

Klarna Operational

PayPal Operational

paysafecard Operational

Przelewy24 Operational

SEPA Credit Transfer Operational

SEPA Direct Debit Operational

SOFORT Banking Operational

Vouchers Operational

MyBank Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 28, 2021

No incidents reported today.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

EPS: full disruption

Resolved - EPS has performed stable and nominal the past 15 minutes. We are declaring this incident resolved.
Nov 26, 09:42 CET

Update - EPS has performed stable and nominal the past 15 minutes. We are declaring this incident resolved.
Nov 26, 09:41 CET

Monitoring - EPS is available again. We'll keep monitoring the situation.
Nov 26, 09:25 CET

Update - The outage persists. We will post an update in 30 minutes.
Nov 26, 09:09 CET

Update - The outage persists. We will post an update in 30 minutes.
Nov 26, 08:38 CET

Update - The outage persists.
Nov 26, 08:17 CET

Update - We are continuing to work on a fix for this issue.
Nov 26, 08:02 CET

Update - The outage persists.
Nov 26, 08:02 CET

Identified - We see no recovery for EPS payments in our systems.
Nov 26, 07:40 CET

Monitoring - Our supplier informed us that the issue has been resolved as of 07:11 CET. We are monitoring the situation.
Nov 26, 07:15 CET

Identified - EPS is experiencing a full outage since 06:22 CET. Therefore, it's currently not possible to pay with EPS.

We will update this status report when the issue is resolved.
Nov 26, 07:08 CET

giropay: partial disruption

Resolved - giropay has performed stable and nominal the past 10 minutes. We are declaring this incident resolved.
Nov 26, 09:41 CET

Monitoring - Giropay is available again. We'll keep monitoring the situation.
Nov 26, 09:29 CET

Update - The outage persists. We will post an update in 30 minutes.
Nov 26, 09:08 CET

Update - The outage persists. We will post an update in 30 minutes.
Nov 26, 08:37 CET

Update - The outage persists.
Nov 26, 08:18 CET

Update - The outage persists.
Nov 26, 08:01 CET

Update - giropay is still affected by a full outage.
Nov 26, 07:47 CET

Update - The impact has been updated to a full outage
Nov 26, 07:31 CET

Identified - giropay is experiencing a partial outage since 06:43 CET. Therefore, it's possible you are currently experiencing issues with giropay payments.
Nov 26, 07:27 CET

Nov 25, 2021

iDEAL: Full outage Knab Bank

Resolved - This incident has been resolved.
Nov 25, 19:02 CET

Update - The issue seems to be resolved and it is once again possible to pay with iDEAL using Knab bank.

We will continue to monitor the situation
Nov 25, 18:52 CET

Monitoring - Knab is experiencing a full iDEAL payments outage since 18:35 CET. Therefore, it's currently not possible to pay with iDEAL via Knab.

If you want to monitor this issue, please check: http://beschikbaarheid.ideal.nl/.

We will update this status report when the issue is resolved.
Nov 25, 18:43 CET

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

Network Maintenance

Completed - The scheduled maintenance has been completed.
Nov 18, 02:30 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 00:30 CET

Scheduled - To ensure the ongoing availability and stability of the Mollie platform there will be a scheduled network maintenance window beginning on 18th of November between 00:30 CET and 01:30 CET.

All of our services will be affected with an expected downtime of a couple of seconds. We apologise for the inconvenience.
Nov 17, 15:45 CET

Nov 17, 2021

Mollie full outage

Resolved - We have determined that the mitigating actions have resulted in a full restoration of service as expected. The platform is performing as expected and is stable once again.
Nov 17, 12:01 CET

Update - We are continuing to monitor for any further issues.
Nov 17, 11:40 CET

Monitoring - We have taken mitigating actions and are seeing our services coming back online. We are actively monitoring.
Nov 17, 11:34 CET

Update - We haven't been able to take mitigating action yet and are still investigating it.
Nov 17, 11:10 CET

Update - We are continuing to investigate this issue.
Nov 17, 10:58 CET

Update - We are experiencing intermittent outages due to issues at an external supplier. We are actively investigating mitigation measures. We will provide updates once our platform is more stable again.
Nov 17, 10:56 CET

Update - There is another outage from 10:45. We are still investigating and will update when more information is available.
Nov 17, 10:53 CET

Update - We are continuing to investigate this issue.
Nov 17, 10:48 CET

Update - There seems to be another outage between 10:37 and 10:43. We are looking to mitigate the issues and will update you when more information is available.
Nov 17, 10:43 CET

Update - We are continuing to investigate this issue.
Nov 17, 10:41 CET

Update - There seems to be another outage between 10:29 and 10:35. We are continuing to investigate the issue
Nov 17, 10:38 CET

Update - We are continuing to investigate this issue.
Nov 17, 10:34 CET

Investigating - Payment processing was down from 10:23 until 10:26. We are investigating the issue and will update when more information is available
Nov 17, 10:33 CET

Nov 16, 2021

Marketing website down

Resolved - The incident has been fully resolved as of 19:53 and services are operating at an expected level.
Nov 16, 19:54 CET

Update - Systems are currently operational and no payments have been affected. We will keep monitoring.
Nov 16, 19:32 CET

Monitoring - We are seeing improvements with the platform. We will keep monitoring and update you once the issue has been resolved.
Nov 16, 19:15 CET

Update - We are continuing to work on a fix for this issue.
Nov 16, 19:12 CET

Identified - Due technical issues outside of our platform our marketing website is down. If you want to log in to the dashboard please use https://mollie.com/dashboard. Two factor authentication and Plink are also affected by this and are currently not available.
Nov 16, 19:04 CET

Network Maintenance

Completed - The scheduled maintenance has been completed.
Nov 16, 04:01 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 02:00 CET

Scheduled - To ensure the ongoing availability and stability of the Mollie platform there will be a scheduled network maintenance window on the 16th of November between 02:00 CET and 04:00 CET.

All of our services will be affected with an expected downtime of a couple of seconds. We apologise for the inconvenience.
Nov 15, 11:25 CET

Nov 15, 2021

No incidents reported.

Nov 14, 2021

No incidents reported.

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