Resolved -
This incident has been resolved. We have confirmed to root cause to be faulty metrics. Payment processing was not affected.
May 17, 12:09 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
May 17, 12:02 CEST
Update -
We have identified a disruption affecting iDEAL payments starting at 11:22 CEST.
You may see a decline in successful iDEAL payments as consumers may be unable to pay using iDEAL.
We will provide updates as they become available.
May 17, 11:53 CEST
Identified -
We are currently investigating a disruption affecting iDEAL payments.
You may see a decline in successful iDEAL payments as consumers may be unable to pay using iDEAL.
We will provide updates as they become available.
May 17, 11:38 CEST