Mollie Status

Cards: Partial Disruption

Identified - We are currently investigating a partial disruption affecting card payments starting at 14:03 CET.

You might experience an increase in failed card payments.

We will provide updates as they become available.
Dec 05, 2022 - 14:21 CET

Uptime over the past 90 days. View historical uptime.

Services Operational

90 days ago

99.97 % uptime

Today

Mollie API (api.mollie.com) Operational

90 days ago

99.97 % uptime

Today

Dashboard (my.mollie.com) Operational

Website (www.mollie.com) Operational

Help center (help.mollie.com) Operational

Plink (payment-links) Operational

Phone Operational

Chat Operational

Payment methods Partial Outage

iDEAL Operational

Credit card — American Express Partial Outage

Credit card — Visa / Mastercard Partial Outage

Bancontact Operational

Belfius Pay Button Operational

eps Operational

Gift cards Operational

giropay Operational

KBC/CBC Payment Button Operational

Klarna Operational

PayPal Operational

paysafecard Operational

Przelewy24 Operational

SEPA Credit Transfer Operational

SEPA Direct Debit Operational

SOFORT Banking Operational

Vouchers Operational

MyBank Operational

in3 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

in3: Scheduled Maintenance Dec 12, 2022 00:00-06:00 CET

A scheduled maintenance window has been announced for the in3 payment method.

You might experience intermittent unavailability and a decreased conversion rate for in3 Payments between 00:00 (CEST) and 06:00 (CEST).
Posted on Nov 15, 2022 - 08:46 CET

Past Incidents

Dec 5, 2022

SSL Certificate renewal

Completed - The scheduled maintenance has been completed.
Dec 5, 12:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 11:02 CET

Scheduled - On December 2nd we will renew the certificates for mollie.com and mollie.nl.

Due to this scheduled maintenance the certificates and their fingerprints will change on all our domains and subdomains, including the (sub)domains used by payment processing.

This change should not affect you ability to process payments unless you've pinned our SSL certificate. The SHA256 fingerprint of the new certificates are:
F9:5D:97:ed:CB:44:25:E4:10:B7:A1:36:69:7A:26:9D:C7:3A:79:8D:99:9D:86:FB:CD:9C:0F:48:06:F8:89:71
D4:9E:51:46:9E:EB:D8:EE:82:25:58:21:D4:D1:53:8D:80:C2:DC:B4:D9:08:DE:B4:D0:61:C5:70:31:6B:45:44
Dec 2, 14:09 CET

Dec 4, 2022

No incidents reported.

Dec 3, 2022

No incidents reported.

Dec 2, 2022

No incidents reported.

Dec 1, 2022

No incidents reported.

Nov 30, 2022

Card payments: partial disruption (MasterCard partial outage)

Resolved - This incident has been resolved.
Nov 30, 11:05 CET

Monitoring - We are observing a recovery of service and will continue to monitor closely.
Nov 30, 10:25 CET

Identified - We have identified a partial disruption in processing payments for MasterCard branded cards starting at 09:26 CET.

The root cause of the disruption to be external to Mollie.

You might experience issues with processing payments with MasterCard branded cards.

We will provide updates as they become available.
Nov 30, 09:39 CET

Mollie API: Minor disruption

Resolved - From 05:02 CET to 6:02 CET we experienced a minor disruption affecting payment processing.
During this period a small part of payments could not be paid by your customers.
We have observed a recovery of service at 06:02 CET and will continue to monitor closely.
Nov 30, 05:00 CET

Nov 29, 2022

No incidents reported.

Nov 28, 2022

Credit Card: full disruption

Resolved - This incident has been resolved.
Nov 28, 18:46 CET

Monitoring - Credit card processing has been restored.

We will continue to monitor the situation and provide updates as needed.
Nov 28, 18:36 CET

Identified - We have identified an issue affecting credit card payments. You may be unable to process credit card payments.

A fix is being implemented and we will provide updates as they become available.
Nov 28, 18:23 CET

Investigating - We are currently investigating an issue affecting credit card payments. You may be unable to process credit card payments.

We will provide updates as they become available.
Nov 28, 18:16 CET

Nov 27, 2022

MyBank: Full disruption

Resolved - This incident has been resolved.
Nov 27, 09:46 CET

Monitoring - We are observing a recovery of service and will continue to monitor closely.
Nov 27, 09:41 CET

Identified - We have identified a full disruption affecting MyBank payments.

Due to this disruption consumers are unable to complete MyBank payments.
Nov 27, 08:37 CET

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Related