Mollie
Network maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 02:15 CEST
Scheduled - To ensure the ongoing availability and stability of the Mollie platform it was decided to schedule a network maintenance window on the 23rd of September between 02:15 CEST and 05:00 CEST.

We estimate the impact of the maintenance to be minimal, with only two short network interruptions during the mentioned timeframe. During these interruptions you might experience a loss of connectivity and requests to our API might fail. We apologise for the inconvenience.

About This Site

Welcome to Mollie’s home for real-time information on system performance and uptime. Here you’ll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Uptime over the past 90 days. View historical uptime.
Services Under Maintenance
90 days ago
99.97 % uptime
Today
Mollie API Under Maintenance
Dashboard Under Maintenance
Website (www.mollie.com) Under Maintenance
Help center (help.mollie.com) Under Maintenance
Plink (payment links) Under Maintenance
Phone Under Maintenance
90 days ago
99.97 % uptime
Today
Chat Under Maintenance
90 days ago
99.97 % uptime
Today
Payment methods Under Maintenance
iDEAL Under Maintenance
Credit card — American Express Under Maintenance
Credit card — Visa / Mastercard Under Maintenance
Bancontact Under Maintenance
Belfius Pay Button Under Maintenance
eps Under Maintenance
Gift cards Under Maintenance
giropay Under Maintenance
ING Home'Pay Under Maintenance
KBC/CBC Payment Button Under Maintenance
Klarna Under Maintenance
PayPal Under Maintenance
paysafecard Under Maintenance
Przelewy24 Under Maintenance
SEPA Credit Transfer Under Maintenance
SEPA Direct Debit Under Maintenance
SOFORT Banking Under Maintenance
Vouchers Under Maintenance
MyBank Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 23, 2021

Unresolved incident: Network maintenance.

Sep 22, 2021

No incidents reported.

Sep 21, 2021
Credit Card: partial disruption
Resolved - This incident has been resolved.
Sep 21, 14:16 CEST
Update - We are seeing an improvement in the rate of successful payments. We will keep monitoring the situation.
Sep 21, 14:01 CEST
Monitoring - We have identified an issue outside of our platform which is impacting Visa and Mastercard payments since 12:34 CEST. Therefore, it's possible you are currently experiencing issues with Credit Card payments. Our credit card supplier is working a resolution for this issue.

We will update this status report when the issue is resolved.
Sep 21, 13:15 CEST
Sep 20, 2021
API and Web service outage
Resolved - The API and Web have returned to normal availability at 22:41 (CEST). Since 22:41 our systems were available and stable.
Sep 20, 23:55 CEST
Update - The API and Web have returned to normal availability.

We keep monitoring the situation.
Sep 20, 23:28 CEST
Update - The API and Web have returned to normal availability.

We will keep monitoring the situation.
Sep 20, 23:14 CEST
Monitoring - Since 22:41 our API and Web availability has improved to near normal levels.

We are monitoring the situation
Sep 20, 23:01 CEST
Update - Since 22:41 we are seeing an improvement in API and Web availability. We are monitoring the situation.
Sep 20, 22:44 CEST
Update - We are working with our supplier for a resolution.
Sep 20, 22:35 CEST
Identified - The issue has been identified and we are working with our supplier for a resolution.
Sep 20, 22:21 CEST
Investigating - From 21:57 CEST, we are currently experiencing a full outage of our API and Web services.

We're investigating the issue and we will update this status report as soon as possible.
Sep 20, 22:11 CEST
API service degradation
Resolved - Our API is performing nominally.
Sep 20, 19:15 CEST
Update - We keep seeing normal levels of successful payments and API performance.
Sep 20, 18:28 CEST
Update - We keep seeing normal levels of successful payments and API performance.

We'll keep monitoring the situation
Sep 20, 17:54 CEST
Update - We keep seeing near normal levels of successful payments and API performance.

We'll keep monitoring the situation
Sep 20, 17:14 CEST
Monitoring - Since 16:10 CEST we see near normal levels of successful payments and API performance.

We'll keep monitoring the situation.
Sep 20, 16:43 CEST
Update - We are seeing improvements in the rate of successful payments and our API performance.
Sep 20, 16:30 CEST
Update - We have isolated the root cause to be a networking issue. We are working on mitigating actions.
Sep 20, 16:11 CEST
Identified - Starting from 15:21 CEST the performance of our API is degraded resulting in increased latency and errors on approximately 1-5% of API requests.
Sep 20, 15:52 CEST
Investigating - We're currently seeing degraded performance of our API service.
Sep 20, 15:30 CEST
Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021
Credit Card: partial disruption
Resolved - This incident has been resolved.
Sep 12, 20:48 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 12, 20:25 CEST
Investigating - Our Credit Card supplier is experiencing a partial outage since 20:11 CEST. Therefore, it's possible you are currently experiencing issues with Credit Card payments.

We will update this status report when the issue is resolved.
Sep 12, 20:11 CEST
Sep 11, 2021
Credit Card: partial disruption
Resolved - This incident has been resolved.
Sep 11, 23:33 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 11, 23:12 CEST
Identified - Our Credit Card supplier is experiencing a partial outage since 21:50 CEST. Therefore, it's possible you are currently experiencing issues with Credit Card payments.

We will update this status report when the issue is resolved.
Sep 11, 22:40 CEST
Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

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