Mollie
All Systems Operational

About This Site

Welcome to Mollie’s home for real-time information on system performance and uptime. Here you’ll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Services Operational
90 days ago
100.0 % uptime
Today
Mollie API Operational
Dashboard Operational
Website (www.mollie.com) Operational
Help center (help.mollie.com) Operational
Plink (payment links) Operational
Phone Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Payment methods Operational
iDEAL Operational
Credit card — American Express Operational
Credit card — Visa / Mastercard Operational
Bancontact Operational
Belfius Pay Button Operational
eps Operational
Gift cards Operational
giropay Operational
ING Home'Pay Operational
KBC/CBC Payment Button Operational
Klarna Operational
PayPal Operational
paysafecard Operational
Przelewy24 Operational
SEPA Credit Transfer Operational
SEPA Direct Debit Operational
SOFORT Banking Operational
Vouchers Operational
MyBank Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
The Bancontact scheme has announced a maintenance window between 04:00 and 06:00 CEST on July 5th. Therefore, you may intermittently experience degraded performance when processing Bancontact payments during this timeframe.
Posted on Jun 30, 09:54 CEST
Past Incidents
Jul 3, 2022

No incidents reported today.

Jul 2, 2022

No incidents reported.

Jul 1, 2022
Resolved - This incident has been resolved.
Jul 1, 17:09 CEST
Identified - EPS & Giropay are experiencing a partial outage since 16:30 CEST. The cause is outside of the mollie platform. Therefore, it's possible you are currently experiencing issues with EPS & Giropay payments.

We will update this status report when the issue is resolved.

Jul 1, 16:55 CEST
Jun 30, 2022

No incidents reported.

Jun 29, 2022

No incidents reported.

Jun 28, 2022
Completed - The scheduled maintenance has been completed.
Jun 28, 13:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 11:00 CEST
Scheduled - To further improve the availability of our platform, our network configuration will be upgraded on June 28th on 11:00 CEST.

During this upgrade no impact to the availability of our dashboard and API platform is expected.

Jun 24, 16:01 CEST
Jun 27, 2022
Resolved - This incident has been resolved.
Jun 27, 12:46 CEST
Monitoring - We have observed that the conversion of Bancontact is back to normal levels since 12:15 CEST.
Jun 27, 12:30 CEST
Update - The root cause of the payment degradation is external to Mollie.

We will update this status report when we know more.

Jun 27, 12:07 CEST
Identified - We are seeing performance issues with Bancontact payments starting on June 25th, resulting in a lower conversion rate.

We're investigating the issue and we will update this status report as soon as possible.

Jun 27, 11:15 CEST
Completed - The scheduled maintenance has been completed.
Jun 27, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 01:00 CEST
Scheduled - Bancontact has announced a scheduled maintenance window between 01:00 June 26th and 06:00 June 27th CEST. Therefore, you may intermittently experience degraded performance when processing Bancontact payments during this time.
Jun 23, 17:13 CEST
Completed - The scheduled maintenance has been completed.
Jun 27, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 18:00 CEST
Scheduled - Giropay has announced a scheduled maintenance window between 18:00 June 25th and 00:00 June 27th CEST. Therefore, you may intermittently experience degraded performance when processing Giropay payments during this time.
Jun 15, 11:11 CEST
Jun 26, 2022

No incidents reported.

Jun 25, 2022
Completed - The scheduled maintenance has been completed.
Jun 25, 07:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 23:00 CEST
Scheduled - Przelewy24 has announced a scheduled maintenance window between 23:00 June 24th and 07:00 June 25th CEST. Therefore, you may intermittently experience degraded performance when processing Przelewy24 payments during this time.
Jun 22, 14:56 CEST
Completed - The scheduled maintenance has been completed.
Jun 25, 05:02 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 19:01 CEST
Scheduled - eps has announced a scheduled maintenance window between 19:00 June 24th and 05:00 June 25th CEST. Therefore, you may intermittently experience degraded performance when processing eps payments during this time.
Jun 24, 16:29 CEST
Jun 24, 2022
Resolved - This incident has been resolved.
Jun 24, 11:10 CEST
Monitoring - We have observed that Ideal is working again since 10:10. We will keep monitoring the situation for now.
Jun 24, 10:36 CEST
Update - We are currently seeing performance issues across several banks regarding iDEAL payments. We're investigating the issue and we will update this status report as soon as possible.
Jun 24, 09:33 CEST
Identified - The ING Bank is experiencing a full iDEAL payments outage since 08:20 CEST. Therefore, it's currently not possible to pay with iDEAL via the ING Bank.

If you want to monitor this issue, please check: http://beschikbaarheid.ideal.nl/.

We will update this status report when the issue is resolved.

Jun 24, 09:24 CEST
Jun 23, 2022
Resolved - This incident has been resolved.
Jun 23, 09:39 CEST
Monitoring - As of 19:19 CEST the ING Bank has recovered.
Jun 23, 09:25 CEST
Identified - ING Bank is experiencing a partial iDEAL payments disruption since 09:12 CEST. Therefore, it's possible you are experiencing issues with iDEAL payments ING Bank.

If you want to monitor the issue, please check: http://beschikbaarheid.ideal.nl/.

We will update this status report when the issue is resolved.

Jun 23, 09:18 CEST
Jun 22, 2022

No incidents reported.

Jun 21, 2022
Resolved - This incident has been resolved.

From 12:54 CEST until 13:05 we saw a partial outage with iDEAL payments.

Jun 21, 13:22 CEST
Monitoring - As of 13:05 CEST iDEAL has recovered.
Jun 21, 13:09 CEST
Identified - Starting at 12:54 CEST we are seeing performance issues with iDEAL payments.
Jun 21, 13:02 CEST
Resolved - This incident has been resolved. iDEAL was unavailable from 08:28 CEST until 09:12 CEST.
Jun 21, 09:28 CEST
Monitoring - iDEAL payments have recovered as of 09:12 CEST.
Jun 21, 09:17 CEST
Identified - iDEAL is experiencing a full iDEAL payments outage since 08:28 CEST. Therefore, it's currently not possible to pay with iDEAL.

We will update this status report when the issue is resolved.

Jun 21, 08:40 CEST
Completed - The scheduled maintenance has been completed.
Jun 21, 07:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 03:00 CEST
Scheduled - Our Bancontact supplier has announced a scheduled maintenance window on 21 June 2022 between 03:00 and 07:00 CEST. Therefore, you may intermittently experience degraded performance when processing Bancontact payments during this time.
Jun 10, 14:03 CEST
Jun 20, 2022
Completed - The scheduled maintenance has been completed.
Jun 20, 23:59 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 22:00 CEST
Scheduled - Bancontact has announced a scheduled maintenance window between 22:00 and 23:59 CEST. Therefore, you may intermittently experience degraded performance when processing Bancontact payments during this time.
Jun 17, 10:21 CEST
Jun 19, 2022
Completed - The scheduled maintenance has been completed.
Jun 19, 03:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 00:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
Jun 16, 09:47 CEST
Scheduled - EPS has announced a scheduled maintenance window between 00:00 and 03:00 CEST. Therefore, you may intermittently experience degraded performance when processing EPS payments during this time.
Jun 16, 09:44 CEST