This incident has been resolved.
Jun 12, 22:17 CEST
Credit card payments have been stable over the last few hours. Credit card payment processing was partially affected between 15:37 and 17:44 CEST. While we'll continue to monitor the performance and investigate the root cause, the incident is considered resolved.
Jun 12, 22:14 CEST
We've identified the problem and are seeing no more failures on credit card payments. We are monitoring the situation and will resolve this incident once we're certain it will not reoccur.
Jun 12, 18:04 CEST
We are still investigating the partial interruption on our credit card platform. We are currently seeing some payments succeeding. When more information is available, we will update this report.
Jun 12, 17:02 CEST
We’ve identified an interruption of our credit card processing platform since 15:36 CEST. This might also impact Bancontact payments for some merchants.
We’re currently investigating the issue and will provide an update as soon as more information is available.
Jun 12, 15:45 CEST