All Systems Operational
Services Operational
90 days ago
99.82 % uptime
Today
Mollie API (api.mollie.com) Operational
90 days ago
99.82 % uptime
Today
Dashboard (my.mollie.com) Operational
Website (www.mollie.com) Operational
Help center (help.mollie.com) Operational
Plink (payment-links) Operational
Phone Operational
Chat Operational
Payment methods Operational
iDEAL Operational
Credit card — American Express Operational
Credit card — Visa / Mastercard Operational
Bancontact Operational
Belfius Pay Button Operational
eps Operational
Gift cards Operational
giropay Operational
KBC/CBC Payment Button Operational
Klarna Operational
PayPal Operational
paysafecard Operational
Przelewy24 Operational
SEPA Credit Transfer Operational
SEPA Direct Debit Operational
SOFORT Banking Operational
Vouchers Operational
MyBank Operational
in3 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 2, 2023
Resolved - This incident has been resolved.
Feb 2, 20:37 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 2, 20:18 CET
Update - We are continuing to investigate this issue.
Feb 2, 20:16 CET
Update - We are continuing to investigate this issue.
Feb 2, 20:04 CET
Investigating - We are currently investigating a full disruption affecting Card payments.

You may see a decline in successful Card payments as consumers are unable to pay using Cards.

We will provide updates as they become available.

Feb 2, 19:45 CET
Resolved - This incident has been resolved.
Feb 2, 00:21 CET
Update - We are continuing to monitor for any further issues.
Feb 1, 22:59 CET
Update - We are continuing to monitor for any further issues.
Feb 1, 22:36 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 1, 22:15 CET
Update - We are continuing to investigate this issue.
Feb 1, 22:12 CET
Investigating - We are investigating a full disruption affecting our API.

At this time we can't process any payments.

We will provide updates as they become available.

Feb 1, 21:50 CET
Feb 1, 2023
Resolved - This incident has been resolved.
Feb 1, 23:56 CET
Identified - ING bank is experiencing a full iDeal disruption again since 10:18 CET.
Feb 1, 10:18 CET
Monitoring - We are observing a recovery of service and will continue to monitor closely.
Feb 1, 10:10 CET
Investigating - ING bank is experiencing a full iDeal disruption since 10:04 CET. Therefore, it's currently not possible for customers of ING Bank to pay via iDeal.

If you want to monitor the issue, please check: http://beschikbaarheid.ideal.nl/.

We will update this status report when the issue is resolved.

Feb 1, 10:04 CET
Jan 31, 2023

No incidents reported.

Jan 30, 2023
Resolved - This incident has been resolved.
Jan 30, 14:28 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 30, 14:20 CET
Identified - We have identified a major disruption affecting our API.

You may be unable to process payments at this time.

We will provide updates as they become available.

Jan 30, 14:18 CET
Jan 29, 2023
Resolved - This incident has been resolved.
Jan 29, 15:54 CET
Monitoring - iDeal payments through Knab seem to be working since 15:27 CET. We will keep monitoring the situation for now.
Jan 29, 15:46 CET
Identified - Knab is experiencing a partial disruption affecting iDEAL payments.

You may see a decline in successful iDEAL payments as consumers may be unable to complete iDEAL payments using Knab.

If you want to monitor this issue, please check: https://beschikbaarheid.ideal.nl

We will provide updates as they become available.

Jan 29, 15:13 CET
Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023
Resolved - This incident has been resolved.
Jan 25, 13:08 CET
Monitoring - We are observing a recovery of service and will continue to monitor closely.
Jan 25, 12:32 CET
Identified - We have identified a disruption affecting Giropay payments.

You may see a decline in successful Giropay payments as consumers may be unable to pay using Giropay.

We are working with our partners to resolve the issue and will provide updates as they become available.

Jan 25, 11:40 CET
Jan 24, 2023
Resolved - This incident has been resolved.
Jan 24, 15:15 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 24, 15:09 CET
Identified - The issue has been identified and a fix is being implemented.
Jan 24, 15:03 CET
Investigating - We are currently seeing degraded performance of our Mollie Dashboard. We're investigating the issue and we will update this status report as soon as possible.
Jan 24, 14:58 CET
Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023
Resolved - This incident has been resolved.
Jan 21, 22:32 CET
Monitoring - We are observing a recovery of service to normal levels. We will continue to monitor the situation.
Jan 21, 22:30 CET
Identified - We have identified a minor degradation affecting Card payments using the Mastercard scheme.

You may see a small decline in successful Card payments as some consumers may be unable to pay using Mastercard.

We will provide updates as they become available.

Jan 21, 21:15 CET
Jan 20, 2023

No incidents reported.

Jan 19, 2023
Resolved - This incident has been resolved.
Jan 19, 20:39 CET
Identified - We have identified a degradation affecting Card payments using the Mastercard scheme.

You may see a decline in successful Card payments as consumers may be unable to pay using Mastercard.

We will provide updates as they become available.

Jan 19, 20:31 CET
Resolved - This incident has been resolved.
Jan 19, 10:06 CET
Identified - We have identified an issue affecting the availability of our support agents via phone.

It is possible you may be unable to reach our support agents or that your call is routed to a different support team than expected.

We are working with our partners to resolve the issue and will provide updates as they become available.

Jan 19, 10:02 CET