Mollie
All Systems Operational

About This Site

Welcome to Mollie’s home for real-time information on system performance and uptime. Here you’ll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Mollie API   Operational
Dashboard   Operational
Website   Operational
Payments   Operational
Help Center   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 15, 2018
Resolved - Bancontact has experienced a full outage between 00:08 and 05:00 this morning.
Oct 15, 11:34 CEST
Oct 14, 2018
Resolved - Our DNS supplier was subject to a DDoS attack, causing unavailability of our domains between 17:05 and 17:23 CEST. This incident has been resolved.
Note that this incident could have affected email sent to our helpdesk, during or even after the incident. Consider resending your query if you sent it by email.
Oct 14, 18:56 CEST
Update - Our DNS supplier reports that their service was under DDOS attack. They have restored their services once again. For direct information, please visit https://transnoc.nl/
Oct 14, 18:21 CEST
Monitoring - Our supplier has restored their DNS service. We will continue to monitor the situation.
Oct 14, 17:28 CEST
Investigating - We are currently experiencing a full outage due to an outage at out DNS supplier.

This also affects our status page. A mirror of the status page is available via https://mollie.statuspage.io.
Oct 14, 17:21 CEST
Oct 13, 2018
Resolved - Out supplier has confirmed the incident with Bancontact payments has been resolved. A disruption at the Bancontact scheme itself affected payments for this payment method from 15:30 until 16:22.
Oct 13, 17:06 CEST
Monitoring - We've seen the number of successful Bancontact payments recovering since 16:30, we're monitoring the situation until we confirm that the outage with the Bancontact scheme has been resolved.
Oct 13, 16:45 CEST
Identified - Our Bancontact supplier is experiencing a partial outage since around 15:30. This is affecting Bancontact payments.

We will update this status report when the issue is resolved.
Oct 13, 16:32 CEST
Completed - The scheduled maintenance has been completed.
Oct 13, 00:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 23:01 CEST
Scheduled - Our supplier of Giropay has announced a scheduled maintenance. The service might be degraded.
Oct 12, 10:35 CEST
Oct 11, 2018

No incidents reported.

Oct 10, 2018

No incidents reported.

Oct 9, 2018

No incidents reported.

Oct 8, 2018

No incidents reported.

Oct 7, 2018

No incidents reported.

Oct 6, 2018

No incidents reported.

Oct 5, 2018

No incidents reported.

Oct 4, 2018
Completed - The scheduled maintenance has been completed.
Oct 4, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 00:30 CEST
Scheduled - Our supplier of EPS has announced a scheduled maintenance. The service might be degraded.
Oct 2, 16:59 CEST
Completed - The scheduled maintenance has been completed.
Oct 4, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 23:00 CEST
Scheduled - Our supplier of Giropay has announced a scheduled maintenance. The service might be degraded.
Oct 1, 17:48 CEST
Oct 3, 2018

No incidents reported.

Oct 2, 2018
Resolved - This incident has been resolved.
Oct 2, 14:54 CEST
Monitoring - A fix has been implemented and we will be monitoring the results.
Oct 2, 10:14 CEST
Identified - We have seen that there is a degraded performance for Credit card since 7:45 CEST. Therefore, it's possible that you are experiencing issues with payments via Mastercard and Visa card. We will update this status report when the issue is resolved.
Oct 2, 09:17 CEST
Oct 1, 2018

No incidents reported.