Mollie Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Services Operational

90 days ago

99.82 % uptime

Today

Mollie API (api.mollie.com) Operational

90 days ago

99.82 % uptime

Today

Dashboard (my.mollie.com) Operational

Website (www.mollie.com) Operational

Help center (help.mollie.com) Operational

Plink (payment-links) Operational

Phone Operational

Chat Operational

Payment methods Operational

iDEAL Operational

Credit card — American Express Operational

Credit card — Visa / Mastercard Operational

Bancontact Operational

Belfius Pay Button Operational

eps Operational

Gift cards Operational

giropay Operational

KBC/CBC Payment Button Operational

Klarna Operational

PayPal Operational

paysafecard Operational

Przelewy24 Operational

SEPA Credit Transfer Operational

SEPA Direct Debit Operational

SOFORT Banking Operational

Vouchers Operational

MyBank Operational

in3 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 2, 2023

Credit Card: full disruption

Resolved - This incident has been resolved.
Feb 2, 20:37 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 2, 20:18 CET

Update - We are continuing to investigate this issue.
Feb 2, 20:16 CET

Update - We are continuing to investigate this issue.
Feb 2, 20:04 CET

Investigating - We are currently investigating a full disruption affecting Card payments.

You may see a decline in successful Card payments as consumers are unable to pay using Cards.

We will provide updates as they become available.
Feb 2, 19:45 CET

Mollie platform: full disruption

Resolved - This incident has been resolved.
Feb 2, 00:21 CET

Update - We are continuing to monitor for any further issues.
Feb 1, 22:59 CET

Update - We are continuing to monitor for any further issues.
Feb 1, 22:36 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 1, 22:15 CET

Update - We are continuing to investigate this issue.
Feb 1, 22:12 CET

Investigating - We are investigating a full disruption affecting our API.

At this time we can't process any payments.

We will provide updates as they become available.
Feb 1, 21:50 CET

Feb 1, 2023

iDEAL: full disruption ING

Resolved - This incident has been resolved.
Feb 1, 23:56 CET

Identified - ING bank is experiencing a full iDeal disruption again since 10:18 CET.
Feb 1, 10:18 CET

Monitoring - We are observing a recovery of service and will continue to monitor closely.
Feb 1, 10:10 CET

Investigating - ING bank is experiencing a full iDeal disruption since 10:04 CET. Therefore, it's currently not possible for customers of ING Bank to pay via iDeal.

If you want to monitor the issue, please check: http://beschikbaarheid.ideal.nl/.

We will update this status report when the issue is resolved.
Feb 1, 10:04 CET

Jan 31, 2023

No incidents reported.

Jan 30, 2023

Mollie platform: major disruption

Resolved - This incident has been resolved.
Jan 30, 14:28 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 30, 14:20 CET

Identified - We have identified a major disruption affecting our API.

You may be unable to process payments at this time.

We will provide updates as they become available.
Jan 30, 14:18 CET

Jan 29, 2023

iDEAL: partial service disruption Knab

Resolved - This incident has been resolved.
Jan 29, 15:54 CET

Monitoring - iDeal payments through Knab seem to be working since 15:27 CET. We will keep monitoring the situation for now.
Jan 29, 15:46 CET

Identified - Knab is experiencing a partial disruption affecting iDEAL payments.

You may see a decline in successful iDEAL payments as consumers may be unable to complete iDEAL payments using Knab.

If you want to monitor this issue, please check: https://beschikbaarheid.ideal.nl

We will provide updates as they become available.
Jan 29, 15:13 CET

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

Giropay: major disruption

Resolved - This incident has been resolved.
Jan 25, 13:08 CET

Monitoring - We are observing a recovery of service and will continue to monitor closely.
Jan 25, 12:32 CET

Identified - We have identified a disruption affecting Giropay payments.

You may see a decline in successful Giropay payments as consumers may be unable to pay using Giropay.

We are working with our partners to resolve the issue and will provide updates as they become available.
Jan 25, 11:40 CET

Jan 24, 2023

Mollie Dashboard: service degradation

Resolved - This incident has been resolved.
Jan 24, 15:15 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 24, 15:09 CET

Identified - The issue has been identified and a fix is being implemented.
Jan 24, 15:03 CET

Investigating - We are currently seeing degraded performance of our Mollie Dashboard. We're investigating the issue and we will update this status report as soon as possible.
Jan 24, 14:58 CET

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

Cards: Degraded performance (Mastercard)

Resolved - This incident has been resolved.
Jan 21, 22:32 CET

Monitoring - We are observing a recovery of service to normal levels. We will continue to monitor the situation.
Jan 21, 22:30 CET

Identified - We have identified a minor degradation affecting Card payments using the Mastercard scheme.

You may see a small decline in successful Card payments as some consumers may be unable to pay using Mastercard.

We will provide updates as they become available.
Jan 21, 21:15 CET

Jan 20, 2023

No incidents reported.

Jan 19, 2023

Cards: Degraded performance (Mastercard)

Resolved - This incident has been resolved.
Jan 19, 20:39 CET

Identified - We have identified a degradation affecting Card payments using the Mastercard scheme.

You may see a decline in successful Card payments as consumers may be unable to pay using Mastercard.

We will provide updates as they become available.
Jan 19, 20:31 CET

Phone support: decreased availability

Resolved - This incident has been resolved.
Jan 19, 10:06 CET

Identified - We have identified an issue affecting the availability of our support agents via phone.

It is possible you may be unable to reach our support agents or that your call is routed to a different support team than expected.

We are working with our partners to resolve the issue and will provide updates as they become available.
Jan 19, 10:02 CET

Related