Identified - We are currently investigating a partial disruption affecting card payments starting at 14:03 CET.

You might experience an increase in failed card payments.

We will provide updates as they become available.

Dec 05, 2022 - 14:21 CET
Services Operational
90 days ago
99.97 % uptime
Today
Mollie API (api.mollie.com) Operational
90 days ago
99.97 % uptime
Today
Dashboard (my.mollie.com) Operational
Website (www.mollie.com) Operational
Help center (help.mollie.com) Operational
Plink (payment-links) Operational
Phone Operational
Chat Operational
Payment methods Partial Outage
iDEAL Operational
Credit card — American Express Partial Outage
Credit card — Visa / Mastercard Partial Outage
Bancontact Operational
Belfius Pay Button Operational
eps Operational
Gift cards Operational
giropay Operational
KBC/CBC Payment Button Operational
Klarna Operational
PayPal Operational
paysafecard Operational
Przelewy24 Operational
SEPA Credit Transfer Operational
SEPA Direct Debit Operational
SOFORT Banking Operational
Vouchers Operational
MyBank Operational
in3 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
in3: Scheduled Maintenance Dec 12, 2022 00:00-06:00 CET
A scheduled maintenance window has been announced for the in3 payment method.

You might experience intermittent unavailability and a decreased conversion rate for in3 Payments between 00:00 (CEST) and 06:00 (CEST).

Posted on Nov 15, 2022 - 08:46 CET
Past Incidents
Dec 5, 2022
Completed - The scheduled maintenance has been completed.
Dec 5, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 11:02 CET
Scheduled - On December 2nd we will renew the certificates for mollie.com and mollie.nl.

Due to this scheduled maintenance the certificates and their fingerprints will change on all our domains and subdomains, including the (sub)domains used by payment processing.

This change should not affect you ability to process payments unless you've pinned our SSL certificate. The SHA256 fingerprint of the new certificates are:
F9:5D:97:ed:CB:44:25:E4:10:B7:A1:36:69:7A:26:9D:C7:3A:79:8D:99:9D:86:FB:CD:9C:0F:48:06:F8:89:71
D4:9E:51:46:9E:EB:D8:EE:82:25:58:21:D4:D1:53:8D:80:C2:DC:B4:D9:08:DE:B4:D0:61:C5:70:31:6B:45:44

Dec 2, 14:09 CET
Dec 4, 2022

No incidents reported.

Dec 3, 2022

No incidents reported.

Dec 2, 2022

No incidents reported.

Dec 1, 2022

No incidents reported.

Nov 30, 2022
Resolved - This incident has been resolved.
Nov 30, 11:05 CET
Monitoring - We are observing a recovery of service and will continue to monitor closely.
Nov 30, 10:25 CET
Identified - We have identified a partial disruption in processing payments for MasterCard branded cards starting at 09:26 CET.

The root cause of the disruption to be external to Mollie.

You might experience issues with processing payments with MasterCard branded cards.

We will provide updates as they become available.

Nov 30, 09:39 CET
Resolved - From 05:02 CET to 6:02 CET we experienced a minor disruption affecting payment processing.
During this period a small part of payments could not be paid by your customers.
We have observed a recovery of service at 06:02 CET and will continue to monitor closely.

Nov 30, 05:00 CET
Nov 29, 2022

No incidents reported.

Nov 28, 2022
Resolved - This incident has been resolved.
Nov 28, 18:46 CET
Monitoring - Credit card processing has been restored.

We will continue to monitor the situation and provide updates as needed.

Nov 28, 18:36 CET
Identified - We have identified an issue affecting credit card payments. You may be unable to process credit card payments.

A fix is being implemented and we will provide updates as they become available.

Nov 28, 18:23 CET
Investigating - We are currently investigating an issue affecting credit card payments. You may be unable to process credit card payments.

We will provide updates as they become available.

Nov 28, 18:16 CET
Nov 27, 2022
Resolved - This incident has been resolved.
Nov 27, 09:46 CET
Monitoring - We are observing a recovery of service and will continue to monitor closely.
Nov 27, 09:41 CET
Identified - We have identified a full disruption affecting MyBank payments.

Due to this disruption consumers are unable to complete MyBank payments.

Nov 27, 08:37 CET
Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.