Mollie - External - Klarna and Billie: full disruption – Incident details

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External - Klarna and Billie: full disruption

ResolvedMajor outage51 minutes

Affected

International payment methods

Major outage from 10:24 AM to 11:16 AM

Billie

Major outage from 10:24 AM to 11:16 AM

Klarna

Major outage from 10:24 AM to 11:16 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We are observing a recovery of service and will continue to monitor the situation.

  • IdentifiedUTC

    We have identified the issue external to our platform.

    We are in close contact with our partners to resolve the issue and will provide updates as they become available.

  • InvestigatingUTC

    We are currently investigating a full disruption affecting Klarna payments. You will see a decline in successful payments as consumers are unable to pay using this payment method.

    We will provide updates as they become available.