Mollie - External - Klarna and Billie: full disruption – Incident details

All systems operational

External - Klarna and Billie: full disruption

Resolved
Major outage
Started 7 months agoLasted about 1 hour

Affected

International payment methods

Major outage from 10:24 AM to 11:16 AM

Billie

Major outage from 10:24 AM to 11:16 AM

Klarna

Major outage from 10:24 AM to 11:16 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We are observing a recovery of service and will continue to monitor the situation.

  • Identified
    UTC
    Identified

    We have identified the issue external to our platform.

    We are in close contact with our partners to resolve the issue and will provide updates as they become available.

  • Investigating
    UTC
    Investigating

    We are currently investigating a full disruption affecting Klarna payments. You will see a decline in successful payments as consumers are unable to pay using this payment method.

    We will provide updates as they become available.