Mollie - External - KBC: Full disruption – Incident details

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External - KBC: Full disruption

ResolvedMajor outage29 hours 59 minutes

Affected

Local payment methods

Degraded performance from 7:03 AM to 11:41 AM, Operational from 11:41 AM to 1:02 PM

KBC Payment Button

Degraded performance from 7:03 AM to 11:41 AM, Operational from 11:41 AM to 1:02 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    A fix has been implemented and we are monitoring the results.

  • UpdateUTC

    We have identified a full disruption external to our platform affecting KBC payments.

    You may see a decline in successful payments as consumers may be unable to pay using this payment method.

    We are in close contact with our partners to resolve the issue and will provide updates as they become available.

  • IdentifiedUTC

    We have identified a minor disruption external to our platform affecting KBC payments.

    You may see a decline in successful payments as consumers may be unable to pay using this payment method.

    We are in close contact with our partners to resolve the issue and will provide updates as they become available.