Mollie - Notice history

All systems operational

Notice history

December 2024

External - Twint - Major disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We are observing a recovery of services and will continue to monitor.

  • Investigating
    Investigating

    We are currently investigating a major disruption affecting Twint payments.

    You will see a decline in successful Twint payments as consumers are unable to pay.

    We are in contact with Twint and are closely monitoring the situation. We will provide further updates as soon as we have more information.

External: Bancontact: Minor disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We are observing a recovery of services and will continue to monitor.

  • Investigating
    Investigating

    We have identified a minor disruption affecting Bancontact payments.

    You may see a decline in successful payments as consumers may be unable to pay using Bancontact.

    We are in contact with Bancontact and are closely monitoring the situation. We will provide further updates as soon as we have more information.

Scheduled Maintenance: Mollie Payment Links
  • Completed
    Monday 16 December 2024 at 08:00
    Completed
    Monday 16 December 2024 at 08:00
    Maintenance has completed successfully
  • In progress
    Monday 16 December 2024 at 07:00
    In progress
    Monday 16 December 2024 at 07:00
    Maintenance is now in progress
  • Planned
    Monday 16 December 2024 at 07:00
    Planned
    Monday 16 December 2024 at 07:00

    We would like to inform you about scheduled maintenance on Mollie Payment Links that will take place on Monday, December 16, 2024, between 08:00 and 09:00 CET.


    During this time, we will be working to improve the performance and reliability of Mollie Payment Links.


    Please note that there may be intermittent unavailability of Mollie Payment-Links for up to 5 minutes. Other services and transaction processing will not be affected.

iDEAL: Scheduled Maintenance
  • Completed
    Monday 16 December 2024 at 05:00
    Completed
    Monday 16 December 2024 at 05:00
    Maintenance has completed successfully
  • In progress
    Sunday 15 December 2024 at 23:30
    In progress
    Sunday 15 December 2024 at 23:30
    Maintenance is now in progress
  • Planned
    Sunday 15 December 2024 at 23:30
    Planned
    Sunday 15 December 2024 at 23:30

    Knab has announced a scheduled maintenance window for iDEAL payments.

    You might experience intermittent unavailability and a decrease in conversion for iDEAL Payments for customers of Knab between 00:30 - 06:00 CET on December 16.

Bancontact: minor disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    Identified

    We have identified a minor disruption affecting Bancontact payments.

    You may see a decline in successful Bancontact payments as consumers may be unable to pay using Bancontact.

    We are working to resolve the issue and will provide updates as they become available.

November 2024

External - Klarna, SOFORT: major disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We are observing a recovery of services and will continue to monitor the situation.

  • Identified
    Identified

    We have identified a major disruption external to our platform affecting Klarna and SOFORT payments. 

    You may see a decline in successful Klarna payments.

    We will provide updates as they become available.

External - Klarna, SOFORT, Billie: major disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We are observing a recovery of services and will continue to monitor the situation.

    We will provide updates as they become available.

  • Identified
    Identified

    We have identified a major disruption external to our platform affecting Klarna, SOFORT and Billie payments. 

    You may see a decline in successful Klarna payments.

    We will provide updates as they become available.

External - PayPal: major disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We are observing a recovery of services and will continue to monitor the situation.

    We will provide updates as they become available.

  • Identified
    Identified

    We have identified a major disruption external to our platform affecting PayPal payments.

    You may see a decline in successful PayPal payments.

    We will provide updates as they become available.

  • Investigating
    Investigating

    We are currently investigating a major disruption affecting PayPal payments.

    You may see a decline in successful PayPal payments as consumers may be unable to pay using PayPal.

    We will provide updates as they become available.

EXTERNAL - iDEAL: Major disruption at ING
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    ING experienced a major disruption affecting iDEAL payments between 13:54 and 13:59.

    You may have seen a decline in successful iDEAL payments.

    This has since been resolved.

EXTERNAL - iDEAL: Major disruption at ING
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    ING experienced a major disruption affecting iDEAL payments between 12:40 and 12:45.

    You may have seen a decline in successful iDEAL payments.

    This has since been resolved.

October 2024

Cards: full disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    Identified

    We are currently investigating a full disruption affecting card payments.

    You will see a decline in successful card payments as consumers are unable to pay using their credit/debit card.

    We will provide updates as they become available.

Bancontact: minor disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    Identified

    We are currently investigating a minor disruption affecting Bancontact payments. 

    You may see a decline in successful Bancontact payments as consumers may be unable to pay using Bancontact.

    We will provide updates as they become available.

External - Belfius Pay Button: minor disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We have identified a minor disruption external to our platform affecting Belfius Pay Button payments.

    You may see a decline in successful Belfius Pay Button payments as consumers may be unable to pay using Belfius Pay Button.

    We are in contact with Belfius and are closely monitoring the situation. We will provide further updates as soon as we have more information.

External - Belfius Pay Button: major disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    We are also seeing degraded performance on Bancontact payments for consumers who are trying to pay with the bank Belfius.

    We are still in contact with Belfius and are closely monitoring the situation. We will provide further updates as soon as we have more information.

  • Update
    Update

    We are in contact with Belfius and are closely monitoring the situation. We will provide further updates as soon as we have more information.

  • Identified
    Identified

    We have identified a major disruption external to our platform affecting Belfius Pay Button payments.

    You may see a decline in successful Belfius Pay Button payments as consumers may be unable to pay using Belfius Pay Button.

    We will provide updates as they become available.

Bancontact: Scheduled maintenance
  • Completed
    Tuesday 29 October 2024 at 06:00
    Completed
    Tuesday 29 October 2024 at 06:00
    Maintenance has completed successfully
  • In progress
    Tuesday 29 October 2024 at 04:00
    In progress
    Tuesday 29 October 2024 at 04:00
    Maintenance is now in progress
  • Planned
    Tuesday 29 October 2024 at 04:00
    Planned
    Tuesday 29 October 2024 at 04:00

    A scheduled maintenance window has been announced for Bancontact.

    You might experience intermittent unavailability and a decrease in conversion for Bancontact Payments between 05:00 (CET) and 07:00 (CET) on 29 October 2024.

October 2024 to December 2024

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