Mollie - Notice history

All systems operational

Notice history

December 2025

External - iDEAL: Knab Scheduled Maintenance
Scheduled for Sunday 07 December 2025 at 23:30 – Monday 08 December 2025 at 05:00 about 6 hours
  • Planned
    Sunday 07 December 2025 at 23:30
    Planned
    Sunday 07 December 2025 at 23:30

    A scheduled maintenance window external to our platform has been announced for the iDEAL issuer Knab.

    You might experience intermittent unavailability and reduced conversion rates for iDEAL payments issued by Knab.

External Disruption: Multiple payment methods affected
  • Update
    Update
    This incident has been resolved.
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We are observing a recovery of service and will continue to monitor the situation.

  • Update
    Update

    We are currently experiencing an external disruption impacting multiple payment methods. Customers attempting to pay using these methods may encounter failures. We are in close contact with our partners to resolve this issue and will provide updates as they become available.

  • Identified
    Identified

    We have identified a full disruption external to our platform affecting iDEAL payments. You will see a decline in successful payments as consumers are unable to pay using this payment method. We are in close contact with our partners to resolve the issue and will provide updates as they become available.

External - iDEAL: major disruption at Rabobank
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Rabobank is experiencing a major disruption affecting iDEAL payments, which could cause consumers to experience failures when attempting to complete payments. We will provide updates as they become available.

November 2025

Webhook delivery - degraded performance
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    The webhook backlog has been resolved. We're now processing retry webhooks, which may result in duplicate deliveries to your system.

    Payment processing continues to operate normally. Further updates to follow.

  • Update
    Update

    Our team is working on resolving the delays - the backlog of delayed webhooks is actively being processed.
    Payment processing remains unaffected.
    We will provide updates as they become available.

  • Monitoring
    Monitoring

    A fix has been implemented, and we are currently monitoring the results.

    The backlog of delayed webhooks is being processed, and status updates should begin to arrive as expected.

    We will continue to observe the performance and provide an update once the issue is fully resolved.

  • Investigating
    Investigating

    We are currently investigating an issue causing delays in webhook delivery.

    As a result, status updates may reach your integration later than they appear in the Mollie Dashboard.

    Payment processing is not affected, only the delivery timing of payment status updates.

    Our team is working to resolve the delay, and we will provide further updates as they become available.

External - iDEAL: disruption at ASN/Regiobank
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    A fix has bee implemented and we are currently monitoring the results.

  • Identified
    Identified

    ASN/Regiobank are still experiencing a disruption affecting iDEAL payments.

    Merchants may see a (small) decline in successful iDEAL payments as consumers may be unable to complete iDEAL payments using ASN/Regiobank.

  • Monitoring
    Monitoring

    A fix has been implemented and we are currently monitoring the results.

  • Identified
    Identified

    ASN/Regiobank are experiencing a disruption affecting iDEAL payments.

    Merchants may see a (small) decline in successful iDEAL payments as consumers may be unable to complete iDEAL payments using ASN/Regiobank.

  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    A fix has been implemented and we are currently monitoring the results.

  • Identified
    Identified

    ASN/Regiobank are experiencing a disruption affecting iDEAL payments.

    Merchants may see a (small) decline in successful iDEAL payments as consumers may be unable to complete iDEAL payments using ASN/Regiobank.

External - Bancontact: major disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We have identified a major disruption external to our platform affecting Bancontact payments.

    You may see a decline in successful payments as consumers may be unable to pay using this payment method.

    We are in close contact with our partners to resolve the issue and will provide updates as they become available.

External - Bancontact: major disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We have identified a major disruption external to our platform affecting Bancontact payments.

    You may see a decline in successful payments as consumers may be unable to pay using this payment method.

    We are in close contact with our partners to resolve the issue and will provide updates as they become available.

External - Bancontact: minor disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We have identified a minor disruption external to our platform affecting Bancontact payments.

    You may see a decline in successful payments as consumers may be unable to pay using this payment method.

    We are in close contact with our partners to resolve the issue and will provide updates as they become available.

October 2025

External - KBC and Bancontact: major disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We are observing a recovery of service and will continue to monitor the situation.

  • Identified
    Identified

    We have identified a major external disruption originating with KBC. This has resulted in a complete service interruption for the KBC Pay Button and is causing degraded performance for Bancontact payments.

    We are in close contact with our partners to resolve the issue and will provide updates as they become available.

Bancontact and Cards: Minor Disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We are currently investigating a minor disruption affecting Bancontact payments.

    You may see a decline in successful payments as consumers may be unable to pay using this payment method.

    We will provide updates as they become available.

External - Bancontact: major disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    Bancontact is performing ongoing maintenance until 5:00 UTC. You might experience intermittent unavailability and a decrease in conversion for Bancontact payments.

  • Identified
    Identified

    We have identified a major disruption external to our platform affecting Bancontact payments.

    You may see a decline in successful payments as consumers may be unable to pay using this payment method.

    We are in close contact with our partners to resolve the issue and will provide updates as they become available.

Mollie API: minor disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    A fix has been applied. Payment processing is recovered.

    We anticipate a full recovery within the next 10 minutes.

    Thank you for your patience.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    Identified

    We have identified a degradation affecting the Mollie API.

    You may see some API calls failing or timing out.

    We are working to resolve the issue and will provide updates as they become available.

  • Investigating
    Investigating

    We are currently investigating a degradation affecting the Mollie API.

    You may see some API calls failing or timing out.

    We will provide updates as they become available.

External - Klarna: major disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We have identified a major disruption external to our platform affecting Klarna payments.

    You may see a decline in successful payments as consumers may be unable to pay using this payment method.

    We are in close contact with our partners to resolve the issue and will provide updates as they become available.

October 2025 to December 2025

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