Mollie - Notice history

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Notice history

September 2024

EXTERNAL - iDEAL: Minor Disruption at ABN AMRO
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Our partners have implemented a fix and we are monitoring the situation.

  • Identified
    Identified

    ABN AMRO is experiencing a minor disruption affecting iDEAL payments. 

    You may see a decline in successful iDEAL payments as consumers may be unable to complete iDEAL payments using ABN AMRO. 

    If you want to monitor this issue, please check: https://beschikbaarheid.iDEAL.nl 

    We will provide updates as they become available.

Shopify Integration: major disruption
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We have implemented a fix and are monitoring the results.

  • Investigating
    Investigating

    We are currently investigating a major disruption affecting our Shopify integration.

    You may see a decline in successful payments as consumers may be unable to pay.

    We will provide updates as they become available.

EXTERNAL - iDEAL: Major Disruption at Rabobank
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Update

    There has been an improvement of services, though there is still degraded performance relating to iDEAL Rabobank transactions.

    We will provide updates as they become available.

  • Identified
    Identified

    Rabobank is experiencing a major disruption affecting iDEAL payments. 

    You may see a decline in successful iDEAL payments as consumers may be unable to complete iDEAL payments using Rabobank. 

    If you want to monitor this issue, please check: https://beschikbaarheid.iDEAL.nl 

    We will provide updates as they become available.

Cards: partial disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We are investigating a partial disruption affecting card payments. 

    You may see a decline in successful card payments as consumers may be unable to pay using their credit/debit card.

    We are working to resolve the issue and will provide updates as they become available.

August 2024

External - Twint: major disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We are observing a recovery of services and will continue to monitor the situation.

  • Identified
    Identified

    Twint is experiencing a major disruption that is affecting Twint payments. 

    You may see a decline in successful Twint payments as consumers may be unable to complete Twint payments. 

    We will provide updates as they become available.

External - Twint: major disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We are observing a recovery of services and will continue to monitor the situation.

  • Identified
    Identified

    Twint is experiencing a major disruption that is affecting Twint payments. 

    You may see a decline in successful Twint payments as consumers may be unable to complete Twint payments. 

    We will provide updates as they become available.

Bancontact: minor disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We are observing a recovery of services and will keep monitoring the situation.

  • Identified
    Identified

    We have identified a minor disruption affecting Bancontact payments.

    You may see a decline in successful Bancontact payments as consumers may be unable to pay using Bancontact.

    We are working with our partners to resolve the issue and will provide updates as they become available.

Bancontact: minor disruption
  • Resolved
    Resolved

    Our partner has implemented a fix and Bancontact processing has recovered.

  • Investigating
    Investigating

    We are currently investigating a minor disruption affecting Bancontact payments. 

    You may see a decline in successful Bancontact payments as consumers may be unable to pay using Bancontact.

    We will provide updates as they become available.

External - iDEAL: major disruption at ABN AMRO
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    ABN AMRO is experiencing a major disruption affecting iDEAL payments. 

    You may see a decline in successful iDEAL payments as consumers may be unable to complete iDEAL payments using ABN AMRO. 

    If you want to monitor this issue, please check: https://beschikbaarheid.iDEAL.nl 

    We will provide updates as they become available.

  • Investigating
    Investigating

July 2024

Twint: Scheduled maintenance
  • Completed
    Tuesday 30 July 2024 at 21:30
    Completed
    Tuesday 30 July 2024 at 21:30
    Maintenance has completed successfully
  • In progress
    Tuesday 30 July 2024 at 20:30
    In progress
    Tuesday 30 July 2024 at 20:30
    Maintenance is now in progress
  • Planned
    Tuesday 30 July 2024 at 20:30
    Planned
    Tuesday 30 July 2024 at 20:30

    A scheduled maintenance window has been announced for Twint.

    You might experience intermittent unavailability and a decrease in conversion for Twint payments between 2024-07-30 22:30 (CEST) and and 2024-07-30 23:30 (CEST).

External: Bancontact: major disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We are observing a recovery of service.

Bancontact: Minor Disruption
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We are observing a recovery of services and will continue to monitor the situation.

  • Identified
    Identified

    We've observed a regression in the performance of Bancontact payments.

  • Monitoring
    Monitoring

    We are observing a recovery of services and will continue to monitor the situation.

External: Bancontact: Major disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We are observing a full recovery of service.

  • Identified
    Identified

    The external disruption to Bancontact payments also affects the performance of Belgian card payments with MasterCard and VISA branded cards.

  • Investigating
    Investigating

    We are currently investigating a major external disruption affecting Bancontact payments.

    You may see a decline in successful Bancontact payments as consumers may be unable to pay using Bancontact.

    We will provide updates as they become available.

External: iDEAL: minor disruption
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We are observing a recovery of service.

  • Identified
    Identified

    We have identified a minor external disruption affecting iDEAL payments.

    You will see a decline in successful iDEAL payments as some consumers are unable to pay using iDEAL.

July 2024 to September 2024

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