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This incident has been resolved.
Rabobank is experiencing a minor disruption affecting iDEAL payments, which could cause consumers to experience failures when attempting to complete payments.
We will provide updates as they become available.
A scheduled maintenance window external to our platform has been announced for the iDEAL issuer Knab. You might experience intermittent unavailability and a decrease in conversion for iDEAL payments issued by Knab.
A scheduled maintenance window external to our platform has been announced for Bancontact. You might experience intermittent unavailability and a decrease in conversion for Bancontact payments.
We are observing a recovery of service and will continue to monitor the situation.
We have identified a major disruption external to our platform affecting Bancontact payments. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We are in close contact with our partners to resolve the issue and will provide updates as they become available.
This incident has was a false alert. No disruption to iDEAL | Wero processing occurred.
We have identified a major disruption affecting iDEAL | Wero payments. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We are working to resolve the issue and will provide updates as they become available.
We are experiencing a major disruption, external to our systems, affecting iDEAL payments and consumers will experience failures attempting to complete payments.
We will provide further updates as soon as we have more information.
Rabobank is experiencing a full disruption affecting iDEAL payments and consumers will experience failures attempting to complete payments.
We have identified a minor disruption external to our platform affecting Bancontact payments, with BNP Paribas appearing to be the most affected issuer. You may see a decline in successful payments as consumers may be unable to pay using this payment method.
We are in close contact with our partners to resolve the issue and will provide updates as they become available.
A scheduled maintenance window has been announced for In Person Payments.
You might experience intermittent unavailability and a decrease in conversion for In Person Payments.
A fix has been implemented and we are monitoring the results.
Rabobank is experiencing a major disruption affecting iDEAL payments and consumers may experience failures attempting to complete payments.
A scheduled maintenance window external to our platform has been announced.
This may result in intermittent unavailability when attempting to process terminal / point-of-sale transactions through AMEX.
A fix has been implemented, and we are monitoring the results.
We have identified a minor disruption affecting in-person payments specifically on our Tap app (Softpos).Customers using the Tap app may experience a decline in successful transactions, and consumers may temporarily be unable to pay using this method. All other in-person payment methods and terminals are functioning normally.
We are investigating the issue and we will provide updates as they become available.
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August 2026 to October 2026
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