Mollie - Notice history

iDEAL under maintenance

Notice history

April 2025

External - Klarna: major disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We have identified a major disruption external to our platform affecting Klarna payments.

    Consumers may experience failures when attempting to pay using this payment method.

    We will provide further updates as soon as we have more information.

External - iDEAL: major disruption at ASN Bank, SNS and RegioBank
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    ASN Bank, SNS and RegioBank are experiencing a major disruption affecting iDEAL payments, which could cause consumers to experience failures when attempting to complete payments.

    We will provide further updates as soon as we have more information.

Cards: minor disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    Identified

    We have identified a minor disruption affecting card payments. 

    You may see a decline in successful payments as consumers may be unable to pay using their card.

    We will provide updates as they become available.

External - iDEAL: ASN Bank, RegioBank and SNS Scheduled Maintenance
  • Completed
    Wednesday 23 April 2025 at 02:00
    Completed
    Wednesday 23 April 2025 at 02:00
    Maintenance has completed successfully
  • In progress
    Wednesday 23 April 2025 at 01:00
    In progress
    Wednesday 23 April 2025 at 01:00
    Maintenance is now in progress
  • Planned
    Wednesday 23 April 2025 at 01:00
    Planned
    Wednesday 23 April 2025 at 01:00

    ASN Bank, RegioBank and SNS have announced a scheduled maintenance window external to our platform for iDEAL payments.

    You might experience intermittent unavailability and a decrease in conversion for iDEAL Payments for customers of the ASN Bank, RegioBank and SNS between 03:00 and 04:00 CEST.

External - iDEAL: major disruption at ASN Bank, SNS and RegioBank
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    ASN Bank, SNS and RegioBank are experiencing a major disruption affecting iDEAL payments, which could cause consumers to experience failures when attempting to complete payments.

    We will provide further updates as soon as we have more information.

March 2025

External - Bancontact - minor disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We are currently experiencing a minor disruption with Bancontact payments. This is external to our platform and could result in failed payments for customers.

    We are actively working with our partners to resolve this as quickly as possible and will provide updates as they become available.

External - Belfius: full disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We have identified a full disruption external to our platform affecting Belfius payments.

    You will see a decline in successful payments.

    We will provide updates as they become available.

External - iDEAL: major disruption at Rabobank
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    Rabobank is experiencing a major disruption affecting iDEAL payments, which could cause consumers to experience failures when attempting to complete payments.

    We will provide further updates as soon as we have more information.

External - iDEAL: Bunq Scheduled Maintenance
  • Completed
    Thursday 27 March 2025 at 03:00
    Completed
    Thursday 27 March 2025 at 03:00
    Maintenance has completed successfully
  • In progress
    Thursday 27 March 2025 at 02:00
    In progress
    Thursday 27 March 2025 at 02:00
    Maintenance is now in progress
  • Planned
    Thursday 27 March 2025 at 02:00
    Planned
    Thursday 27 March 2025 at 02:00

    Bunq has announced a scheduled maintenance window external to our platform for iDEAL payments.

    You might experience intermittent unavailability and a decrease in conversion for iDEAL Payments for customers of Bunq between 03:00 and 04:00 CET.

External - iDEAL: Knab Scheduled Maintenance
  • Completed
    Thursday 27 March 2025 at 00:00
    Completed
    Thursday 27 March 2025 at 00:00
    Maintenance has completed successfully
  • In progress
    Wednesday 26 March 2025 at 22:00
    In progress
    Wednesday 26 March 2025 at 22:00
    Maintenance is now in progress
  • Planned
    Wednesday 26 March 2025 at 22:00
    Planned
    Wednesday 26 March 2025 at 22:00

    Knab has announced a scheduled maintenance window external to our platform for iDEAL payments.

    You might experience intermittent unavailability and a decrease in conversion for iDEAL Payments for customers of the Knab between 23:00 and 01:00 CET.

February 2025

EXTERNAL - Voucher: major disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We have identified a major disruption external to our platform affecting Voucher payments.

    You may see a decline in successful payments as consumers may be unable to pay using this payment method.

    We will provide updates as they become available.

External - Twint: minor disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Twint is experiencing a minor disruption that is affecting Twint payments. 

    You may see a decline in successful Twint payments as consumers may be unable to complete Twint payments. 

    We will provide updates as they become available.

External - iDEAL: full disruption at ASN, SNS and RegioBank
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    ASN, SNS and RegioBank are experiencing a full disruption affecting iDEAL payments and consumers will experience failures attempting to complete payments.

    We will provide further updates as soon as we have more information.

External - iDEAL: full disruption at ASN, SNS and RegioBank
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    ASN is experiencing a full disruption affecting iDEAL payments and consumers will experience failures attempting to complete payments.

    We will provide further updates as soon as we have more information.

External - Bancontact - minor disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We are observing a recovery of services and will continue to monitor the situation.

  • Identified
    Identified

    We are currently experiencing a minor disruption with Bancontact payments. This is external to our platform and could result in failed payments for customers.

    We are actively working with our partners to resolve this as quickly as possible and will provide updates as they become available.

February 2025 to April 2025

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