Mollie - Shopify: full disruption – Incident details

Shopify: full disruption

ResolvedMajor outage1 hour 7 minutes

Affected

Integrations

Major outage from 5:04 PM to 6:12 PM

Shopify Middleware

Major outage from 5:04 PM to 6:12 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    A fix has been implemented and we are monitoring the results.

    We are communicating the payment status of the affected payments to Shopify.

  • IdentifiedUTC

    We have identified a full disruption affecting our Shopify integration.

    This issue prevents our platform from communicating payment statuses to Shopify, which may result in lower payment success rates.

    We are actively working to resolve the issue and will provide updates as they become available.