Mollie - External - Mastercard major disruption – Incident details

All systems operational

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External - Mastercard major disruption

ResolvedMajor outage47 minutes

Affected

Platform availability

Degraded performance from 5:02 AM to 5:40 AM, Operational from 5:40 AM to 5:50 AM

In Person Payments

Degraded performance from 5:02 AM to 5:40 AM, Operational from 5:40 AM to 5:50 AM

International payment methods

Major outage from 5:02 AM to 5:40 AM, Operational from 5:40 AM to 5:50 AM

Cards — Mastercard

Major outage from 5:02 AM to 5:40 AM, Operational from 5:40 AM to 5:50 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We are observing a recovery of service and will continue to monitor the situation.

  • IdentifiedUTC

    We have identified a major disruption external to our platform affecting Mastercard payments. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We are in close contact with our partners to resolve the issue and will provide updates as they become available.