Mollie - External - Bancontact: Major disruption – Incident details

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External - Bancontact: Major disruption

ResolvedMajor outage1 hour 39 minutes

Affected

Local payment methods

Major outage from 7:44 AM to 7:47 AM, Operational from 7:47 AM to 8:47 AM, Major outage from 8:47 AM to 9:24 AM

Bancontact

Major outage from 7:44 AM to 7:47 AM, Operational from 7:47 AM to 8:47 AM, Major outage from 8:47 AM to 9:24 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We are observing a recovery of service and will continue to monitor the situation.

  • IdentifiedUTC

    The major disruption external to our platform affecting Bancontact payments is reoccurring. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We are in close contact with our partners to resolve the issue and will provide updates as they become available.

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We are observing a recovery of service and will continue to monitor the situation.

  • IdentifiedUTC

    We have identified a major disruption external to our platform affecting Bancontact payments. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We are in close contact with our partners to resolve the issue and will provide updates as they become available.