Mollie - External - Bancontact and Belfius: Partial Disruption – Incident details

All systems operational

External - Bancontact and Belfius: Partial Disruption

Resolved
Partial outage 30 %
Started 7 months agoLasted 1 hour 5 minutes

Affected

Local payment methods

Partial outage from 10:15 AM to 11:07 AM, Operational from 11:07 AM to 11:21 AM

Bancontact

Partial outage from 10:15 AM to 11:07 AM, Operational from 11:07 AM to 11:21 AM

Belfius

Partial outage from 10:15 AM to 11:07 AM, Operational from 11:07 AM to 11:21 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We are observing a recovery of service and will continue to monitor the situation.

  • Identified
    UTC
    Identified

    We have identified a degradation external to our platform affecting Bancontact and Belfius payments.

    You may see a decline in successful payments as consumers may be unable to pay using this payment method.

    We are in close contact with our partners to resolve the issue and will provide updates as they become available.