Mollie - External - Billie Full Disruption – Incident details

All systems operational

External - Billie Full Disruption

Resolved
Major outage
Started 4 months agoLasted about 4 hours

Affected

International payment methods

Major outage from 9:22 AM to 1:13 PM, Operational from 1:13 PM to 6:00 AM

Billie

Major outage from 9:22 AM to 1:13 PM, Operational from 1:13 PM to 6:00 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We are observing a recovery of service and will continue to monitor the situation.

  • Identified
    Identified

    We have identified a full disruption external to our platform affecting Billie payments. You will see a decline in successful payments as consumers are unable to pay using this payment method.

    We are in close contact with our partners to resolve the issue and will provide updates as they become available.

  • Investigating
    Investigating

    We are currently investigating a full disruption affecting Billie payments. You will see a decline in successful payments as consumers are unable to pay using this payment method. We will provide updates as they become available.