Mollie - External - MB Way, Multibanco: major disruption – Incident details

External - MB Way, Multibanco: major disruption

ResolvedMajor outage23 minutes

Affected

Local payment methods

Major outage from 12:01 PM to 12:20 PM, Operational from 12:20 PM to 12:25 PM

MB Way

Major outage from 12:01 PM to 12:20 PM, Operational from 12:20 PM to 12:25 PM

Multibanco

Major outage from 12:01 PM to 12:20 PM, Operational from 12:20 PM to 12:25 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We are observing a recovery of service and will continue to monitor the situation.

  • IdentifiedUTC

    We have identified a major disruption external to our platform affecting MB Way and Multibanco payments. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We are in close contact with our partners to resolve the issue and will provide updates as they become available.