Mollie - External - Bancontact: degraded performance – Incident details

All systems operational

External - Bancontact: degraded performance

Resolved
Degraded performance
Started 5 days agoLasted 36 minutes

Affected

Local payment methods

Degraded performance from 8:44 AM to 9:14 AM, Operational from 9:14 AM to 9:20 AM

Bancontact

Degraded performance from 8:44 AM to 9:14 AM, Operational from 9:14 AM to 9:20 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We are observing a recovery of service and will continue to monitor the situation.

  • Identified
    UTC
    Identified

    We have identified a minor disruption external to our platform affecting Bancontact payments, with BNP Paribas appearing to be the most affected issuer. You may see a decline in successful payments as consumers may be unable to pay using this payment method.

    We are in close contact with our partners to resolve the issue and will provide updates as they become available.