Mollie - External - Bancontact: Major disruption – Incident details

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External - Bancontact: Major disruption

ResolvedMajor outage17 minutes

Affected

Local payment methods

Major outage from 11:21 AM to 11:38 AM

Bancontact

Major outage from 11:21 AM to 11:38 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We are observing a recovery of service and will continue to monitor the situation.

  • IdentifiedUTC

    We have identified the issue external to our platform. We are in close contact with our partners to resolve the issue and will provide updates as they become available.

  • InvestigatingUTC

    We are currently investigating a major disruption affecting Bancontact payments. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We will provide updates as they become available.