Mollie - External - Bancontact: Major disruption – Incident details

All systems operational

External - Bancontact: Major disruption

Resolved
Major outage
Started about 1 month agoLasted 17 minutes

Affected

Local payment methods

Major outage from 11:21 AM to 11:38 AM

Bancontact

Major outage from 11:21 AM to 11:38 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We are observing a recovery of service and will continue to monitor the situation.

  • Identified
    UTC
    Identified

    We have identified the issue external to our platform. We are in close contact with our partners to resolve the issue and will provide updates as they become available.

  • Investigating
    UTC
    Investigating

    We are currently investigating a major disruption affecting Bancontact payments. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We will provide updates as they become available.