Mollie - External - Bancontact: Major disruption – Incident details

All systems operational

External - Bancontact: Major disruption

Resolved
Major outage
Started 4 days agoLasted about 2 hours

Affected

Local payment methods

Major outage from 7:44 AM to 7:47 AM, Operational from 7:47 AM to 8:47 AM, Major outage from 8:47 AM to 9:24 AM

Bancontact

Major outage from 7:44 AM to 7:47 AM, Operational from 7:47 AM to 8:47 AM, Major outage from 8:47 AM to 9:24 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We are observing a recovery of service and will continue to monitor the situation.

  • Identified
    UTC
    Identified

    The major disruption external to our platform affecting Bancontact payments is reoccurring. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We are in close contact with our partners to resolve the issue and will provide updates as they become available.

  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We are observing a recovery of service and will continue to monitor the situation.

  • Identified
    UTC
    Identified

    We have identified a major disruption external to our platform affecting Bancontact payments. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We are in close contact with our partners to resolve the issue and will provide updates as they become available.