Mollie - External - iDEAL: disruption at ASN/Regiobank – Incident details

All systems operational

External - iDEAL: disruption at ASN/Regiobank

Resolved
Degraded performance
Started 9 days agoLasted about 2 hours

Affected

Local payment methods

Degraded performance from 9:35 AM to 9:58 AM, Operational from 9:58 AM to 10:07 AM, Degraded performance from 10:07 AM to 11:26 AM

iDEAL

Degraded performance from 9:35 AM to 9:58 AM, Operational from 9:58 AM to 10:07 AM, Degraded performance from 10:07 AM to 11:26 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    A fix has bee implemented and we are currently monitoring the results.

  • Identified
    Identified

    ASN/Regiobank are still experiencing a disruption affecting iDEAL payments.

    Merchants may see a (small) decline in successful iDEAL payments as consumers may be unable to complete iDEAL payments using ASN/Regiobank.

  • Monitoring
    Monitoring

    A fix has been implemented and we are currently monitoring the results.

  • Identified
    Identified

    ASN/Regiobank are experiencing a disruption affecting iDEAL payments.

    Merchants may see a (small) decline in successful iDEAL payments as consumers may be unable to complete iDEAL payments using ASN/Regiobank.

  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    A fix has been implemented and we are currently monitoring the results.

  • Identified
    Identified

    ASN/Regiobank are experiencing a disruption affecting iDEAL payments.

    Merchants may see a (small) decline in successful iDEAL payments as consumers may be unable to complete iDEAL payments using ASN/Regiobank.