Mollie - External - Belfius Pay Button: major disruption – Incident details

Belfius experiencing major outage

External - Belfius Pay Button: major disruption

Resolved
Major outage
Started almost 2 years agoLasted about 16 hours

Affected

Local payment methods

Major outage from 12:51 PM to 5:19 AM

Belfius

Major outage from 12:51 PM to 5:19 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update

    We are also seeing degraded performance on Bancontact payments for consumers who are trying to pay with the bank Belfius.

    We are still in contact with Belfius and are closely monitoring the situation. We will provide further updates as soon as we have more information.

  • Update
    UTC
    Update

    We are in contact with Belfius and are closely monitoring the situation. We will provide further updates as soon as we have more information.

  • Identified
    UTC
    Identified

    We have identified a major disruption external to our platform affecting Belfius Pay Button payments.

    You may see a decline in successful Belfius Pay Button payments as consumers may be unable to pay using Belfius Pay Button.

    We will provide updates as they become available.