Full service disruption: EPS, Giropay, Prezelewy24, MyBank

Incident Report for Mollie

Resolved

The service disruption at our supplier appears to have been resolved. The payment methods: Bancontact, EPS, Giropay, Prezelewy24 and MyBank are once again fully operational.

We will continue to monitor the situation for any irregularities.

Posted Sep 14, 2020 - 14:12 CEST

Update

We are continuing to investigate this issue.

Posted Sep 14, 2020 - 13:36 CEST

Investigating

Our supplier for the payment methods: EPS, Giropay, Prezelewy24 and MyBank is currently experiencing a complete service disruption. Payments with these methods are therefore not possible at this time.

Payments via Bancontact are still functional, however, without the QR code feature.

We will update this status report as further information becomes available. We apologize for the inconvenience.

Posted Sep 14, 2020 - 13:33 CEST

This incident affected: Payment methods (Bancontact, eps, giropay, Przelewy24).