Mollie - External - 3D Secure authentication: Minor disruption – Incident details

All systems operational

External - 3D Secure authentication: Minor disruption

Resolved
Degraded performance
Started 9 days agoLasted 6 minutes

Affected

International payment methods

Degraded performance from 9:07 PM to 9:09 PM, Operational from 9:09 PM to 9:13 PM

Cards — Cartes Bancaires

Degraded performance from 9:07 PM to 9:09 PM, Operational from 9:09 PM to 9:13 PM

Cards — Mastercard

Degraded performance from 9:07 PM to 9:09 PM, Operational from 9:09 PM to 9:13 PM

Cards — VISA

Degraded performance from 9:07 PM to 9:09 PM, Operational from 9:09 PM to 9:13 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    3D Secure authentication degradation is recovering and are currently monitoring the result.

  • Investigating
    UTC
    Investigating

    3D Secure authentication is experiencing a minor disruption, external from our services. We will provide updates as they become available.
    Issue is primarily affecting Italy, with secondary impacts occurring in France and Germany