Mollie - External - Cards American Express: minor disruption – Incident details

All systems operational

External - Cards American Express: minor disruption

Resolved
Operational
Started 5 months agoLasted 30 minutes

Affected

International payment methods

Operational from 2:54 PM to 2:58 PM, Degraded performance from 2:58 PM to 3:24 PM

Cards — American Express

Operational from 2:54 PM to 2:58 PM, Degraded performance from 2:58 PM to 3:24 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We are observing a recovery of service and will continue to monitor the situation.

  • Update
    UTC
    Update

    We have identified a minor disruption external to our platform affecting Cards - American Express payments. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We are in close contact with our partners to resolve the issue and will provide updates as they become available.

  • Identified
    UTC
    Identified

    We have identified a minor disruption external to our platform affecting Cards - American Express payments. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We are in close contact with our partners to resolve the issue and will provide updates as they become available.