Mollie - Notice history

All systems operational

Notice history

July 2024

Przelewy24: Scheduled Maintenance
Scheduled for Friday 12 July 2024 at 23:00 – Saturday 13 July 2024 at 03:00 about 4 hours
  • Planned
    Friday 12 July 2024 at 23:00
    Planned
    Friday 12 July 2024 at 23:00

    A scheduled maintenance window has been announced for Przelewy24.

    You might experience intermittent unavailability and a decrease in conversion for Przelewy24 payments between 2024-07-13 01:00:00 & 2024-07-13 05:00:00 CEST.

TWINT: Scheduled maintenance
Scheduled for Tuesday 09 July 2024 at 03:00 – 05:00 about 2 hours
  • Planned
    Tuesday 09 July 2024 at 03:00
    Planned
    Tuesday 09 July 2024 at 03:00

    A scheduled maintenance window has been announced for TWINT.

    You might experience intermittent unavailability and a decrease in conversion for TWINT payments between 2024-07-09 05:00:00 & 2024-07-09 07:00:00 CEST.

BLIK: Scheduled maintenance
Scheduled for Thursday 04 July 2024 at 21:00 – Friday 05 July 2024 at 01:00 about 4 hours
  • Planned
    Thursday 04 July 2024 at 21:00
    Planned
    Thursday 04 July 2024 at 21:00

    A scheduled maintenance window has been announced for BLIK.

    You might experience intermittent unavailability and a decrease in conversion for BLIK payments between 2024-07-04 23:00:00 & 2024-07-05 03:00:00 CEST.

Infrastructure: Scheduled maintenance
  • Completed
    Tuesday 02 July 2024 at 11:00
    Completed
    Tuesday 02 July 2024 at 11:00
    Maintenance has completed successfully
  • In progress
    Tuesday 02 July 2024 at 09:00
    In progress
    Tuesday 02 July 2024 at 09:00
    Maintenance is now in progress
  • Planned
    Tuesday 02 July 2024 at 09:00
    Planned
    Tuesday 02 July 2024 at 09:00

    To further improve the availability of our payment platform, our infrastructure will be upgraded on 2024-07-02 between 11:00 and 13:00 CEST.

    After the maintenance, responses from our API might be served from an other IP.

    Old IP: 34.111.71.221

    New IP: 34.128.165.251

    No impact is expected as a result of this maintenance. We will post updates to this status page as they become available.

Bancontact: Scheduled maintenance
Scheduled for Tuesday 02 July 2024 at 02:00 – 05:00 about 3 hours
  • In progress
    Tuesday 02 July 2024 at 02:00
    In progress
    Tuesday 02 July 2024 at 02:00
    Maintenance is now in progress
  • Planned
    Tuesday 02 July 2024 at 02:00
    Planned
    Tuesday 02 July 2024 at 02:00

    A scheduled maintenance window has been announced for Bancontact.

    You might experience intermittent unavailability and a decrease in conversion for Bancontact payments between 2024-07-02 04:00:00 & 2024-07-02 07:00:00 CEST.

June 2024

TWINT: scheduled maintenance
  • Completed
    Sunday 30 June 2024 at 01:00
    Completed
    Sunday 30 June 2024 at 01:00
    Maintenance has completed successfully
  • In progress
    Saturday 29 June 2024 at 20:00
    In progress
    Saturday 29 June 2024 at 20:00
    Maintenance is now in progress
  • Planned
    Saturday 29 June 2024 at 20:00
    Planned
    Saturday 29 June 2024 at 20:00

    A scheduled maintenance window has been announced for TWINT.

    You might experience intermittent unavailability and a decrease in conversion for TWINT payments between 2024-06-29 22:00:00 & 2024-06-30 03:00:00 CEST.

TWINT: scheduled maintenance
  • Completed
    Friday 28 June 2024 at 21:00
    Completed
    Friday 28 June 2024 at 21:00
    Maintenance has completed successfully
  • In progress
    Friday 28 June 2024 at 20:00
    In progress
    Friday 28 June 2024 at 20:00
    Maintenance is now in progress
  • Planned
    Friday 28 June 2024 at 20:00
    Planned
    Friday 28 June 2024 at 20:00

    A scheduled maintenance window has been announced for TWINT.

    You might experience intermittent unavailability and a decrease in conversion for Twint payments between 2024-06-28 22:00:00 and 2024-06-28 23:00:00 (CEST).

paysafecard: Major disruption
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    Identified

    We have identified a major disruption affecting paysafecard payments.

    You may see a decline in successful paysafecard payments as consumers may be unable to pay using paysafecard .

    We are working to resolve the issue and will provide updates as they become available.

Payment Links: major disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We have identified a major disruption affecting Payment Links.

    You may see a decline in successful Payment Links payments as consumers are unable to pay using Payment Links.

    We are working with our partners to resolve the issue and will provide updates as they become available.

Klarna: full disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We have identified a full disruption external to our platform affecting Klarna payments.

    You will see a decline in successful Klarna payments as consumers are unable to pay using Klarna.

    We will provide updates as they become available.

May 2024

Bancontact: full disruption
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We are observing a recovery of services and will continue to monitor the situation.

  • Identified
    Update

    We are continuing to work with our partners to resolve the issue and will provide updates as they become available.

  • Identified
    Identified

    We have identified a full disruption affecting Bancontact payments.

    You will see a decline in successful Bancontact payments as consumers are unable to pay using Bancontact.

    We are working with our partners to resolve the issue and will provide updates as they become available.

  • Investigating
    Investigating

    We are currently investigating a full disruption affecting Bancontact payments. 

    You will see a decline in successful Bancontact payments as consumers are unable to pay using Bancontact.

    We will provide updates as they become available.

Dashboard disruption
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We have identified a disruption affecting our dashboard functionality. You may experience a degraded performance in relation to logging into your Mollie accounts.

    We will provide you with updates as they become available.

Cards: Major disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    Identified

    Cards: major disruption

    We have identified a major disruption affecting card payments. 

    You may see a decline in successful card payments as consumers may be unable to pay using their credit/debit card and Apple Pay.

    We are working to resolve the issue and will provide updates as they become available.

Bancontact: scheduled maintenance
  • Completed
    Tuesday 28 May 2024 at 04:00
    Completed
    Tuesday 28 May 2024 at 04:00
    Maintenance has completed successfully
  • In progress
    Tuesday 28 May 2024 at 03:00
    In progress
    Tuesday 28 May 2024 at 03:00
    Maintenance is now in progress
  • Planned
    Tuesday 28 May 2024 at 03:00
    Planned
    Tuesday 28 May 2024 at 03:00

    A scheduled maintenance window has been announced for Bancontact.

    You might experience intermittent unavailability and a decrease in conversion for Bancontact payments between 05:00 (CEST) and 06:00 (CEST).

External - Klarna: disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We have identified a disruption external to our platform affecting Klarna payments.

    You may see a decline in successful Klarna payments as consumers may be unable to pay using Klarna.

    We will provide updates as they become available.

May 2024 to July 2024

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