Mollie - Hosted Checkout, Mollie components: Major Disruption – Incident details

All systems operational

Hosted Checkout, Mollie components: Major Disruption

Resolved
Major outage
Started 9 days agoLasted 27 minutes

Affected

Platform availability

Partial outage from 12:42 PM to 12:49 PM, Operational from 12:49 PM to 1:09 PM

Mollie payment links

Partial outage from 12:42 PM to 12:49 PM, Operational from 12:49 PM to 1:09 PM

Hosted checkout

Partial outage from 12:42 PM to 12:49 PM, Operational from 12:49 PM to 1:09 PM

Mollie components

Partial outage from 12:42 PM to 12:49 PM, Operational from 12:49 PM to 1:09 PM

International payment methods

Major outage from 12:42 PM to 12:49 PM, Partial outage from 12:42 PM to 12:49 PM, Major outage from 12:49 PM to 12:53 PM, Operational from 12:49 PM to 1:09 PM

Apple Pay

Partial outage from 12:42 PM to 12:49 PM, Operational from 12:49 PM to 1:09 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating

    We are currently investigating a minor disruption of our hosted checkout and Mollie components affecting Cards, Bancontact, Apple Pay and Google Pay payments. In addition Payment Links are also affected.

    You may see a decline in successful payments as consumers may be unable to pay using these payment methods. We will provide updates as they become available.