Bancontact payments degradation
Incident Report for Mollie
Resolved
This incident has been resolved.
Posted Jun 27, 2022 - 12:46 CEST
Monitoring
We have observed that the conversion of Bancontact is back to normal levels since 12:15 CEST.
Posted Jun 27, 2022 - 12:30 CEST
Update
The root cause of the payment degradation is external to Mollie.

We will update this status report when we know more.
Posted Jun 27, 2022 - 12:07 CEST
Identified
We are seeing performance issues with Bancontact payments starting on June 25th, resulting in a lower conversion rate.

We're investigating the issue and we will update this status report as soon as possible.
Posted Jun 27, 2022 - 11:15 CEST
This incident affected: Payment methods (Bancontact).