Degraded performance: Giropay & EPS

Incident Report for Mollie

Resolved

Our supplier reports the issues as fixed. We also see the payment traffic levels returning to normal again. This issue is now considered resolved.

Posted Nov 29, 2020 - 13:40 CET

Identified

Due to an issue at one of our suppliers, the payment methods Giropay and EPS are experiencing performance degradation. As a result, Customers paying through those methods may have difficulties completing payments.

We're closely monitoring the situation at our supplier and we'll update this status report when the issue is resolved.

Posted Nov 29, 2020 - 13:13 CET

This incident affected: Payment methods (eps, giropay).