Mollie - Bancontact and Cards: Minor Disruption – Incident details

All systems operational

Bancontact and Cards: Minor Disruption

Resolved
Degraded performance
Started 9 months agoLasted 14 minutes

Affected

International payment methods

Degraded performance from 5:26 PM to 5:36 PM, Operational from 5:36 PM to 5:40 PM

Cards — American Express

Degraded performance from 5:26 PM to 5:36 PM, Operational from 5:36 PM to 5:40 PM

Local payment methods

Degraded performance from 5:26 PM to 5:36 PM, Operational from 5:36 PM to 5:40 PM

Bancontact

Degraded performance from 5:26 PM to 5:36 PM, Operational from 5:36 PM to 5:40 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    We have identified a minor disruption affecting Bancontact and Cards payments.

    You may see a decline in successful payments as consumers may be unable to pay using these payment methods.

    We will provide updates as they become available.