Mollie - External - Belfius Pay Button: major disruption – Incident details

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External - Belfius Pay Button: major disruption

ResolvedMajor outage16 hours 28 minutes

Affected

Local payment methods

Major outage from 12:51 PM to 5:19 AM

Belfius

Major outage from 12:51 PM to 5:19 AM

  • ResolvedUTC
    This incident has been resolved.
  • UpdateUTC

    We are also seeing degraded performance on Bancontact payments for consumers who are trying to pay with the bank Belfius.

    We are still in contact with Belfius and are closely monitoring the situation. We will provide further updates as soon as we have more information.

  • UpdateUTC

    We are in contact with Belfius and are closely monitoring the situation. We will provide further updates as soon as we have more information.

  • IdentifiedUTC

    We have identified a major disruption external to our platform affecting Belfius Pay Button payments.

    You may see a decline in successful Belfius Pay Button payments as consumers may be unable to pay using Belfius Pay Button.

    We will provide updates as they become available.