Mollie - Belfius: full disruption – Incident details

All systems operational

Belfius: full disruption

Resolved
Major outage
Started about 22 hours agoLasted 19 minutes

Affected

Local payment methods

Major outage from 6:58 AM to 7:17 AM, Degraded performance from 6:58 AM to 7:17 AM

Bancontact

Degraded performance from 6:58 AM to 7:17 AM

Belfius

Major outage from 6:58 AM to 7:17 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    Identified

    We have identified a full disruption external to our platform affecting Belfius payments. You will see a decline in successful payments as consumers are unable to pay using this payment method. We are in close contact with our partners to resolve the issue and will provide updates as they become available.

    As a side effect, Bancontact payments via Belfius are also affected.