Mollie - External - KBC: Full disruption – Incident details

All systems operational

External - KBC: Full disruption

Resolved
Major outage
Started 3 days agoLasted 1 day

Affected

Local payment methods

Degraded performance from 7:03 AM to 11:41 AM, Operational from 11:41 AM to 1:02 PM

KBC Payment Button

Degraded performance from 7:03 AM to 11:41 AM, Operational from 11:41 AM to 1:02 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Update
    Update

    We have identified a full disruption external to our platform affecting KBC payments.

    You may see a decline in successful payments as consumers may be unable to pay using this payment method.

    We are in close contact with our partners to resolve the issue and will provide updates as they become available.

  • Identified
    Identified

    We have identified a minor disruption external to our platform affecting KBC payments.

    You may see a decline in successful payments as consumers may be unable to pay using this payment method.

    We are in close contact with our partners to resolve the issue and will provide updates as they become available.