Mollie - Webhook delivery - degraded performance – Incident details

All systems operational

Webhook delivery - degraded performance

Resolved
Degraded performance
Started 8 months agoLasted about 3 hours

Affected

Platform availability

Degraded performance from 1:19 PM to 2:04 PM, Operational from 2:04 PM to 3:57 PM

Webhook

Degraded performance from 1:19 PM to 2:04 PM, Operational from 2:04 PM to 3:57 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update

    The webhook backlog has been resolved. We're now processing retry webhooks, which may result in duplicate deliveries to your system.

    Payment processing continues to operate normally. Further updates to follow.

  • Update
    UTC
    Update

    Our team is working on resolving the delays - the backlog of delayed webhooks is actively being processed.
    Payment processing remains unaffected.
    We will provide updates as they become available.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented, and we are currently monitoring the results.

    The backlog of delayed webhooks is being processed, and status updates should begin to arrive as expected.

    We will continue to observe the performance and provide an update once the issue is fully resolved.

  • Investigating
    UTC
    Investigating

    We are currently investigating an issue causing delays in webhook delivery.

    As a result, status updates may reach your integration later than they appear in the Mollie Dashboard.

    Payment processing is not affected, only the delivery timing of payment status updates.

    Our team is working to resolve the delay, and we will provide further updates as they become available.