Mollie - External: Bancontact: Major disruption – Incident details

All systems operational

External: Bancontact: Major disruption

Resolved
Partial outage
Started 8 months agoLasted about 12 hours

Affected

International payment methods

Operational from 7:23 AM to 11:09 AM, Partial outage from 11:09 AM to 6:22 PM, Operational from 6:22 PM to 6:53 PM

Cards — VISA

Operational from 7:23 AM to 11:09 AM, Partial outage from 11:09 AM to 6:22 PM, Operational from 6:22 PM to 6:53 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We are observing a full recovery of service.

  • Identified
    Identified

    The external disruption to Bancontact payments also affects the performance of Belgian card payments with MasterCard and VISA branded cards.

  • Investigating
    Investigating

    We are currently investigating a major external disruption affecting Bancontact payments.

    You may see a decline in successful Bancontact payments as consumers may be unable to pay using Bancontact.

    We will provide updates as they become available.