Mollie - External - Mollie API: Refunds degraded performance – Incident details

All systems operational

External - Mollie API: Refunds degraded performance

Resolved
Degraded performance
Started 3 months agoLasted 30 minutes

Affected

Platform availability

Degraded performance from 1:38 PM to 2:08 PM

Mollie API

Degraded performance from 1:38 PM to 2:08 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We are observing a recovery of service and will continue to monitor the situation.

  • Update
    Update

    We have identified that the root cause of this issue is external to our platform. Please note that while refund processing is currently affected, payment processing is not impacted and remains fully operational.

  • Identified
    Identified

    We have identified a degradation affecting the Mollie API. This issue is specifically impacting the processing of refunds. You may experience API calls failing or timing out. We are actively working to resolve the issue and will provide updates as they become available.