Mollie - External - KBC: Major Disruption – Incident details

All systems operational

External - KBC: Major Disruption

Resolved
Major outage
Started 11 months agoLasted about 15 hours

Affected

Local payment methods

Major outage from 1:10 PM to 9:37 PM, Degraded performance from 9:37 PM to 4:20 AM

KBC Payment Button

Major outage from 1:10 PM to 9:37 PM, Degraded performance from 9:37 PM to 4:20 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We are observing a recovery of the service and continue to monitor the situation closely.

    We remain in contact with our partners to ensure full restoration and will share further updates as they become available.

  • Identified
    UTC
    Identified

    We have identified a major disruption external to our platform affecting KBC payments.

    You may see a decline in successful payments as consumers may be unable to pay using this payment method.

    We are in close contact with our partners to resolve the issue and will provide updates as they become available.