Mollie - External - KBC: Full Disruption – Incident details

All systems operational

External - KBC: Full Disruption

Resolved
Major outage
Started about 1 month agoLasted about 4 hours

Affected

Local payment methods

Major outage from 9:05 AM to 12:51 PM

KBC Payment Button

Major outage from 9:05 AM to 12:51 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update
    We are continuing to work on a fix for this incident.
  • Update
    Update
    We are continuing to work on a fix for this incident.
  • Identified
    Identified

    We have identified a major disruption external to our platform affecting KBC payments.

    You may see a decline in successful payments as consumers may be unable to pay using this payment method.

    We are in close contact with our partners to resolve the issue and will provide updates as they become available.

  • Investigating
    Investigating

    We have identified a full disruption affecting KBC payments.

    You will see a decline in successful KBC payments as consumers are unable to pay using KBC.

    We will provide updates as they become available.