Mollie - External - Cards: minor disruption – Incident details

All systems operational

External - Cards: minor disruption

Resolved
Degraded performance
Started 11 months agoLasted about 2 hours

Affected

International payment methods

Degraded performance from 3:23 PM to 3:35 PM, Operational from 3:35 PM to 5:36 PM

Cards — Cartes Bancaires

Degraded performance from 3:23 PM to 3:35 PM, Operational from 3:35 PM to 5:36 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update

    We continue to monitor the results after implementing the fix.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are currently monitoring the results.

  • Identified
    UTC
    Identified

    We have identified a minor disruption external to our platform affecting card payments using Cartes Bancaires cards. 

    You may see a decline in successful card payments as consumers may be unable to pay using their Cartes Bancaires card.

    We will provide updates as they become available.