Mollie - External - Belfius: major disruption – Incident details

All systems operational

External - Belfius: major disruption

Resolved
Major outage
Started about 1 month agoLasted about 1 hour

Affected

Local payment methods

Major outage from 9:21 AM to 10:25 AM, Degraded performance from 9:21 AM to 10:25 AM, Major outage from 10:25 AM to 10:31 AM, Degraded performance from 10:25 AM to 10:31 AM

Bancontact

Degraded performance from 9:21 AM to 10:31 AM

Belfius

Major outage from 9:21 AM to 10:31 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We are observing a recovery of service and will continue to monitor the situation.

  • Identified
    Identified

    We have identified a major disruption external to our platform affecting all Belfius payments, including Belfius Bancontact payments.

    You may see a decline in successful payments as consumers may be unable to pay using this payment method. We will provide updates as they become available.