Mollie - External - Point-of-sale: full disruption – Incident details

All systems operational

External - Point-of-sale: full disruption

Resolved
Major outage
Started over 1 year agoLasted about 1 hour

Affected

Platform availability

Major outage from 2:55 PM to 3:40 PM

In Person Payments

Major outage from 2:55 PM to 3:40 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We are observing a recovery of services and will continue to monitor the situation.

  • Update
    UTC
    Update

    We are in contact with our partner and will provide updates as they become available.

    In the meantime, we advise you to make use of payment links and showing the QR code to your customer. Instructions on how to do this can be found on our helpcenter.

    Alternatively, you can also make use of Tap to Pay via the Mollie app. Instructions on how to enable this can also be found on our helpcenter.

  • Identified
    UTC
    Identified

    We have identified a full disruption affecting POS payments.

    You will see a decline in successful POS payments as consumers will be unable to pay using the terminal.

    We are working with our partners to resolve the issue and will provide updates as they become available.