Mollie - Cards: full disruption – Incident details

All systems operational

Cards: full disruption

Resolved
Major outage
Started almost 2 years agoLasted 35 minutes

Affected

International payment methods

Major outage from 5:34 PM to 6:09 PM

Cards — American Express

Major outage from 5:34 PM to 6:09 PM

Cards — Cartes Bancaires

Major outage from 5:34 PM to 6:09 PM

Cards — VISA

Major outage from 5:34 PM to 6:09 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update

    We are observing a full recovery of services.

  • Update
    UTC
    Update

    Payment processing has partially recovered. We are continuing to work on a full fix.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are observing a recovery of services.

  • Investigating
    UTC
    Investigating

    We are currently investigating a full disruption affecting card payments.

    You will see a decline in successful card payments as consumers are unable to pay using their credit/debit card.

    We will provide updates as they become available.