Mollie - Cards: full disruption – Incident details

Belfius Pay Button experiencing degraded performance

Cards: full disruption

Resolved
Major outage
Started 5 days agoLasted 33 minutes

Affected

International payment methods

Major outage from 9:09 AM to 9:42 AM

Cards — American Express

Major outage from 9:09 AM to 9:42 AM

Cards — Cartes Bancaires

Major outage from 9:09 AM to 9:42 AM

Cards — Mastercard

Major outage from 9:09 AM to 9:42 AM

Cards — VISA

Major outage from 9:09 AM to 9:42 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    A fix has been implemented and we are observing a recovery of services.

  • Identified
    Identified

    We have identified a full disruption affecting card payments.

    You will see a decline in successful card payments as consumers are unable to pay using their credit/debit card.

    We are working to resolve the issue and will provide updates as they become available.