Mollie - Cards: major disruption – Incident details

Settlement experiencing degraded performance

Cards: major disruption

Resolved
Degraded performance
Started about 1 month agoLasted 31 minutes

Affected

International payment methods

Degraded performance from 11:14 AM to 11:44 AM

Apple Pay

Degraded performance from 11:14 AM to 11:44 AM

Cards — American Express

Degraded performance from 11:14 AM to 11:44 AM

Cards — Cartes Bancaires

Degraded performance from 11:14 AM to 11:44 AM

Cards — Mastercard

Degraded performance from 11:14 AM to 11:44 AM

Cards — VISA

Degraded performance from 11:14 AM to 11:44 AM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    We are currently investigating a major disruption affecting card payments. 

    You may see a decline in successful card payments as consumers may be unable to pay using their credit/debit card.

    We will provide updates as they become available.