Mollie - Cards: partial disruption – Incident details

All systems operational

Cards: partial disruption

Resolved
Major outage
Started about 1 month agoLasted 20 minutes

Affected

International payment methods

Major outage from 2:33 PM to 2:41 PM, Partial outage from 2:33 PM to 2:41 PM, Major outage from 2:41 PM to 2:54 PM, Partial outage from 2:41 PM to 2:54 PM

Apple Pay

Major outage from 2:33 PM to 2:54 PM

Cards — American Express

Partial outage from 2:33 PM to 2:54 PM

Cards — Cartes Bancaires

Partial outage from 2:33 PM to 2:54 PM

Cards — Mastercard

Partial outage from 2:33 PM to 2:54 PM

Cards — VISA

Partial outage from 2:33 PM to 2:54 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We are investigating a partial disruption affecting card payments. 

    You may see a decline in successful card payments as consumers may be unable to pay using their credit/debit card.

    We are working to resolve the issue and will provide updates as they become available.